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User Feedback for Oracle Siebel CRM (Configure)


Here are details on how to configure Germain UX to let Real Siebel CRM Users provide their feedback in real-time. This assumes you have already deployed Germain UX - RUM JS into your Siebel CRM instance.


Enable Feedback here.


Please go here to see KPIs for Feedback.


A number of dashboards are preconfigured for Siebel CRM, here are just a few main ones, but there might be more.

  • Go to Germain Workspace > Left Menu > Dashboards > All

  • Search for any “Siebel…” dashboards, such as:
    Siebel User Experience
    Siebel Marketing

  • Search for any “…Feedback…” portlet or create them, or contact us.

Component: RUM JS

Feature Availability: 2017.2 or later

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