KPIs of Real User Feedback Popup


KPI Name

UX Level

Technology Level

Data Model

KPI Description

User Feedback

 x

 

UxEvent

Feedback provided by a user.

Measures available with User Session Replay KPI:

  • Positive Feedback Count (Total positive feedback count during this session)

  • Negative Feedback Count (Total negative feedback count during this session)

  • Feedback Comment Count (Total feedback comment count during this session)