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KPIs of Real User Feedback Popup

KPI Name

UX Level

Technology Level

Data Model

KPI Description

User Feedback




Feedback provided by a user.

Measures available with User Session Replay KPI:

  • Positive Feedback Count (Total positive feedback count during this session)

  • Negative Feedback Count (Total negative feedback count during this session)

  • Feedback Comment Count (Total feedback comment count during this session)

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