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Avoid TCP exhaustion on Germain UX Entreprise

Problem

During our investigation of the connection errors to the Germain dashboard and services, we discovered that the full enablement of UX monitoring after the Siebel restart resulted in a significant increase in data volume. This increase in data volume caused TCP port exhaustion on the Germain Enterprise server, leading to the connection errors.

Solution

  1. Mody OS configuration to increase number of available ports and TCP connection timeout

  2. Increased number of threads allocated to Apache proxy server

Example

Windows

Created these two registry keys:

CODE 
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\MaxUserPort                   Value=50000
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\TcpTimedWaitDelay             Value=30


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