Avoid TCP exhaustion on GermainUX-Entreprise

warning Problem

During our investigation of the connection errors to the Germain dashboard and services, we discovered that the full enablement of UX monitoring after the Siebel restart resulted in a significant increase in data volume. This increase in data volume caused TCP port exhaustion on the Germain Enterprise server, leading to the connection errors.

🔧 Solution

Action

Mody OS configuration to increase number of available ports and TCP connection timeout

Increased number of threads allocated to Apache proxy server

⚙️ Example

💻 Windows

Created these two registry keys:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\MaxUserPort                   Value=50000
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\TcpTimedWaitDelay             Value=30