Customer Story - Saved 1.5 month to identify 1)repro scenario 2)root-cause 3)solution to fix a Siebel CRM OM crash
One of our clients saved 1.5 month of troubleshooting and negative business impact using Germain and germain CRT in conjunction, to detect, troubleshoot, reproduce and fix a Siebel CRM Object Manager crash that had been occurring on their production environment.