Monitoring is a core GermainUX capability that operates continuously or at configured intervals to provide near-real-time visibility into software health, business processes, and user experience.
📋 Primary Use Cases
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Use Case |
Description |
|---|---|
|
Software health and troubleshooting |
Detect, investigate, and help resolve software, infrastructure, integration, and performance issues. |
|
Business-process analysis |
Measure process performance, identify bottlenecks, and quantify overruns or lost productivity. |
|
User-experience analysis |
Identify the UX, workflow, and technology issues affecting users. |
💡 Reactive, Proactive, and Predictive Monitoring
GermainUX supports three complementary monitoring approaches:
|
Approach |
Description |
Primary Configuration Area |
|---|---|---|
|
Reactive |
Captures and analyzes events and issues as they occur, helping teams understand their causes and impact. |
|
|
Proactive |
Continuously checks applications, services, infrastructure, and transactions to identify issues before users report them. |
|
|
Predictive |
Uses thresholds, trends, and Smart Insights to identify abnormal behavior or emerging risks. |
Analytics > SLAs |
⚙️ Configure Monitoring
Monitoring can be configured from:
|
Location |
|---|
|
The Monitoring tab on the Wizards dashboard |
|
The Analytics section of the Germain Workspace |
|
The Automation section of the Germain Workspace |
These areas allow you to define what GermainUX monitors, how frequently monitoring runs, what data is collected, and which analytics or automated actions are applied.
🔧 Operate and Troubleshoot Monitoring
Go to Germain Workspace > Left Menu > Germain > State to:
|
Action |
|---|
|
Review what is currently being monitored |
|
Inspect the status of services, Engines, Nodes, Components, agents, and monitoring scripts |
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Identify the configuration responsible for each monitoring process |
|
Enable, disable, deploy, update, or troubleshoot monitoring components |
See Germain Health and State Management for additional information.