Monitoring Management

Monitoring is a core GermainUX capability that operates continuously or at configured intervals to provide near-real-time visibility into software health, business processes, and user experience.

📋 Primary Use Cases

Use Case

Description

Software health and troubleshooting

Detect, investigate, and help resolve software, infrastructure, integration, and performance issues.

Business-process analysis

Measure process performance, identify bottlenecks, and quantify overruns or lost productivity.

User-experience analysis

Identify the UX, workflow, and technology issues affecting users.

💡 Reactive, Proactive, and Predictive Monitoring

GermainUX supports three complementary monitoring approaches:

Approach

Description

Primary Configuration Area

Reactive

Captures and analyzes events and issues as they occur, helping teams understand their causes and impact.

Analytics

Proactive

Continuously checks applications, services, infrastructure, and transactions to identify issues before users report them.

Automation

Predictive

Uses thresholds, trends, and Smart Insights to identify abnormal behavior or emerging risks.

Analytics > SLAs

⚙️ Configure Monitoring

Monitoring can be configured from:

Location

The Monitoring tab on the Wizards dashboard

The Analytics section of the Germain Workspace

The Automation section of the Germain Workspace

These areas allow you to define what GermainUX monitors, how frequently monitoring runs, what data is collected, and which analytics or automated actions are applied.

🔧 Operate and Troubleshoot Monitoring

Go to Germain Workspace > Left Menu > Germain > State to:

Action

Review what is currently being monitored

Inspect the status of services, Engines, Nodes, Components, agents, and monitoring scripts

Identify the configuration responsible for each monitoring process

Enable, disable, deploy, update, or troubleshoot monitoring components

See Germain Health and State Management for additional information.