Monitoring & Analytics - User Name Extractor

Customer

American Airlines

Description

User Replay in Germain UX is extensively utilized by this client. However, prior to this enhancement, certain User Names were missing from Session Replays due to the highly customized nature of their application. To address this, we developed a solution to retrieve User Names from non-standard locations in the application metadata. This solution is designed for reusability across various applications.

Please contact us for more details.