Components

⚙️ GermainUX Components for Automated Issue Detection, Analysis, and Resolution

GermainUX is a modular Digital Experience Intelligence platform that helps organizations automatically detect, analyze, prioritize, and resolve issues affecting users, business workflows, and technology.

Its components work together to provide:

GermainUX can be deployed in the cloud or on-premises and scaled according to the applications, users, data volumes, security requirements, and use cases being supported.

🏗️ Architecture Overview

The GermainUX architecture consists of three primary layers:

The GermainUX Workspace provides the central interface for dashboards, analysis, Session Replay, data exploration, automation, configuration, and platform management.

🛰️ Data Collection and Execution Components

Only the components required for your applications and use cases need to be deployed.

🖥️ GermainUX Agent

GermainUX Agent is a locally deployed Windows service that operates:

• GermainUX Code Profiler

• GermainUX RUM Windows

It manages the monitoring functions required on the device and securely communicates the resulting telemetry to GermainUX Enterprise.

🔍 GermainUX Code Profiler

GermainUX Code Profiler provides continuous analysis of backend code execution for technologies such as:

• C# and .NET

• Go

• Java

• Node.js

It helps teams identify slow methods, failed calls, execution bottlenecks, excessive resource consumption, and other code-level problems affecting application performance.

GermainUX Code Profiler:

• Operates continuously in real time

• Captures detailed code-execution telemetry

• Correlates backend activity with related user actions and transactions

• Is deployed with or alongside the monitored application

🧭 GermainUX Engine

GermainUX Engine provides real-time monitoring, analytics, and automation across a wide variety of data sources, including:

• Applications and services

• Databases

• Files and logs

• Infrastructure and operating systems

• Networks

• APIs and web services

• Business applications and workflows

• Third-party monitoring and enterprise platforms

Depending on its configuration, GermainUX Engine can collect data, execute queries, evaluate rules, run synthetic transactions, trigger actions, and automate technical or business operations.

It can be deployed locally or remotely on Unix/Linux and Windows systems.

📜 GermainUX JS Profiler

GermainUX JS Profiler analyzes JavaScript code execution within browser-based applications, including applications built with:

• Angular

• React

• Vue.js

• JavaScript and related frameworks

It helps identify the JavaScript functions and execution paths responsible for slow interactions, rendering delays, excessive browser processing, and other frontend performance issues.

The profiler operates continuously and is installed locally as a browser extension.

📱 GermainUX Mobile App

GermainUX Mobile App provides monitoring and analysis for Android applications and devices.

Its capabilities include:

• Application usage and user-interaction monitoring

• Android device monitoring

• Application performance analysis

• Error detection

• Network and HTTP request analysis

• Correlation of mobile activity with related services and transactions

The monitoring component is deployed within or alongside the monitored Android application.

🤖 GermainUX RPA Bot Recorder

GermainUX RPA Bot Recorder helps teams create synthetic user scenarios by recording interactions in a browser.

Recorded scenarios can be used to:

• Proactively validate critical user journeys

• Detect application availability or performance issues

• Test business transactions continuously

• Reproduce repeatable workflows

• Generate alerts when a scenario fails or exceeds an SLA

The extension is available for Chrome and Edge.

Watch the RPA Bot Recorder how-to video.

🧩 GermainUX RUM Extension

GermainUX RUM Extension provides Real User Monitoring and Session Replay for browser-based applications, including applications for which direct JavaScript instrumentation is unavailable, restricted, or impractical.

It can capture:

• User interactions and navigation

• Application usage and adoption

• Page and interaction performance

• Browser errors and console activity

• Network and HTTP activity

• User-facing issues

• Session Replay

• Technical metrics available from the browser

The extension supports continuous, real-time monitoring and is available for Chrome, Edge, and Firefox.

🌐 GermainUX RUM JS

GermainUX RUM JS provides Real User Monitoring and Session Replay through JavaScript instrumentation added to a web application.

It can monitor applications built with JavaScript and frameworks such as Angular, React, and Vue.js, as well as eCommerce and content-management platforms that support JavaScript injection.

Its capabilities include:

• User-behavior analysis

• User journey and conversion monitoring

• Application adoption analysis

• Page and interaction performance

• Errors and failed user actions

• Browser and network activity

• Session Replay

• Technical metrics exposed by the browser

GermainUX RUM JS supports continuous, real-time monitoring without requiring a browser extension.

🪟 GermainUX RUM Windows

GermainUX RUM Windows provides Real User Monitoring and Session Replay for native Windows applications, including applications developed with C++, C#, and .NET.

It can capture and analyze:

• Application launches and closures

• User interactions

• Mouse and keyboard activity

• Window and screen changes

• Searches and text input

• Application freezes and crashes

• User productivity and time lost

• Session Replay

• Technical information available from Windows

GermainUX RUM Windows operates locally through GermainUX Agent.

🗄️ GermainUX Enterprise

GermainUX Enterprise is the core platform that receives, processes, analyzes, stores, and presents the data collected by GermainUX components.

It can be deployed in the cloud or on-premises and includes the services required for:

• Data ingestion

• Real-time processing

• Analytics and correlation

• Session tracking

• Aggregation

• AI-assisted analysis

• Data storage

• Alerts and automated actions

• Dashboards and Session Replay

• Configuration and administration

🛠️ Core Platform Services

Technologies such as Hazelcast, Kafka, Tomcat, and ZooKeeper support the core operation of GermainUX Enterprise.

Together, these services help:

• Ingest and distribute data and events

• Facilitate communication between GermainUX components

• Aggregate and process telemetry

• Correlate related user, workflow, and technology activity

• Transfer data between GermainUX components, services, the datastore, and the Workspace

• Support real-time analytics and predictions

The exact services deployed depend on the GermainUX version and selected architecture.

⚙️ GermainUX Microservices

GermainUX Enterprise includes specialized microservices for different platform functions.

These services can run locally or remotely on Unix/Linux and Windows systems.

🗃️ GermainUX Datastore

GermainUX Datastore stores the telemetry, metadata, configuration, and analytical results generated or used by GermainUX.

Elasticsearch is the preferred datastore for scalable storage, search, aggregation, and retrieval of operational experience data.

Depending on the type of data and deployment requirements, GermainUX can also work with:

🖥️ GermainUX Workspace

GermainUX Workspace is the central interface for using and administering the platform.

It enables authorized users to:

• View real-time operational dashboards

• Analyze adoption, conversion, productivity, and technology issues

• Investigate individual events and sessions

• Replay real user sessions

• Explore trends, correlations, segments, and root causes

• Search and filter collected data

• Configure KPIs, SLAs, alerts, rules, and automated actions

• Build dashboards and reports

• Perform data analysis

• Manage users, permissions, integrations, privacy, retention, and other platform settings

🛡️ GermainUX Sentinel

GermainUX Sentinel provides “monitoring of the monitoring.”

It continuously validates the health and availability of GermainUX Enterprise and its components so that platform failures, communication problems, data interruptions, or unhealthy services can be detected and addressed.

Learn more about GermainUX Sentinel.

📦 Supported Environments

Depending on the component and configuration, GermainUX supports:

Always consult the deployment guide for the selected component to confirm current operating-system, browser, application, and version requirements.

📋 Compatibility Matrix

The following matrix identifies the principal technology versions associated with recent GermainUX releases.

GermainUX does not depend on a specific version of Docker or Kubernetes.

For requirements related to newer GermainUX releases, consult the corresponding deployment or release documentation.

🔗 Explore Supported Integrations

Review GermainUX’s preconfigured integrations and capabilities across supported applications, frameworks, databases, operating systems, infrastructure, and enterprise technologies.