Germain Germain UX (cloud or on-premise) Configure Analytics - User, Process, Technology Analytics - User, Process, Technology Analysis Model Reference Business Process Insight Categorization (of facts) Customer Journey Data Indexing and Data Discovery Document Audit Percentiles - how are they calculated? Rules SLAs Predictive Analytics Smart Insights SEO Campaign Technology KPIs - Availability Technology KPIs - Performance Tracing / Correlation Exact-Match Correlation Id-Based Correlation Stream Correlation Web Analytics KPIs ×