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File Download


Ability to automatic download a file that is monitored by Germain UX.

How many times do you feel you need to look into a file on a server and it is either hard to find or already purged? Germain automates that process so you dont need to spend anytime looking for that file. You can schedule the download of any file (e.g. Siebel, Java, etc) and Germain will hand it over to you via an email and Germain Workspace.

Request a file for download

Click the "Cloud" icon, next to filename, to initiate file upload.

Cloud icon to request file download - Germain UX

The Cloud icon turns into a another icon letting you know that Germain is in the process of retrieving that file:

File download in progress - Germain UX

When file is ready

Alert notification

Germain notifies you when it has retrieved the log file from the application server that you requested and provides you with a link. You can then download the file either from the email or from the Germain RCA Dashboard.

Alert notification when file is ready - Germain UX

Download Icon is available

The Cloud icon (RCA dashboard) transforms into a Download icon, allowing you to retrieve the file on your local computer with a click.

File Download Icon - Germain UX

Component: Engine

Feature Availability: 8.6.0 or later

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