GermainUX monitors business processes in real time to measure how long users spend completing specific tasks and workflows.
🔍 Key insights captured
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Insight |
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Workflow duration |
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Time spent at each process step |
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Delays and bottlenecks |
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Repeated or unnecessary actions |
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Process overruns |
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Lost user productivity |
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Differences across users, teams, roles, and applications |
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Workflows that are abandoned or not completed as expected |
Once a business process is configured, GermainUX automatically tracks its execution and helps teams identify:
These insights help organizations understand where time is being spent, determine which processes are inefficient, and prioritize improvements that increase productivity and application adoption.
⏱ Monitor Work Time
GermainUX analyzes each monitored workflow from beginning to end. Results can be reviewed at scale or segmented by process, step, application, user, role, department, location, and other available dimensions.
For more information, see Business Process Monitoring.
Watch the Work Time Insights video overview.
You can also explore GermainUX’s preconfigured Adoption Insights.
⚙️ Configure a Business Process
Define the workflow, its steps, and the criteria GermainUX should use to identify its start, progression, completion, and potential drop-off.
See Configure a Business Process.
If you need assistance defining or configuring a workflow, contact GermainUX.
Service: Analytics
Feature Availability: 2022.2 or later