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ServiceManagement
Availability2014.1 or later

Configuration

Open the maintenance settings

Configure a Weekly Maintenance Period

Recurring window example

One-Time Maintenance Period

Single window setup

Configuration Activation

Changes apply within minutes

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Overview

A Maintenance Period temporarily prevents GermainUX from collecting selected metrics and executing selected actions, including alerts. Maintenance Periods are typically used during planned upgrades, deployments, or infrastructure work. They prevent expected downtime from:
  • Triggering unnecessary alerts
  • Executing automated remediation actions
  • Affecting analytics, SLA calculations, or availability results
Maintenance Periods can run once or recur on a schedule.

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Configuration

Go to Germain Workspace > Left Menu > System > Maintenance.
Maintenance Period: Configuration

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Configure a Weekly Maintenance Period

The following example creates a one-hour Maintenance Period that begins every Sunday at 1:00 AM.
  1. Go to Germain Workspace > Left Menu > System > Maintenance.
    Maintenance Period: Configure a Weekly Maintenance Period
  2. Click + to create a Maintenance Period.
  3. Enter a descriptive name.
  4. Set the duration to 3600 seconds.
  5. Enable Recurring.
  6. Configure the start time using either:
    • The Basic scheduling options, or
    • The Advanced CRON editor
      Maintenance Period: Configure a Weekly Maintenance Period, image 2
  7. Under Actions, select the actions that GermainUX should suppress during the Maintenance Period.
    Maintenance Period: Configure a Weekly Maintenance Period, image 3
  8. Save the configuration.
Schedules use the Quartz CRON format, which includes seconds. See this Quartz CRON expression reference for examples.

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One-Time Maintenance Period

To configure a Maintenance Period that runs only once:
1

Create a new Maintenance Period

2

Disable Recurring

3

Configure its start time and duration

4

Select the actions to suppress

5

Save the configuration

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Configuration Activation

New or updated Maintenance Period configurations are applied by GermainUX within approximately 60 seconds.
Any changes to new or existing maintenance periods are picked up by Germain within the next 60 seconds..

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Get Help

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The content of this document is proprietary to GERMAIN SOFTWARE.