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ComponentsEngine
Availability2017.1 or later

Monitored Events and Metrics

What event logs reveal

Configure the Monitoring Frequency

Change hourly log retrieval

Disable Monitoring

Stop collecting event logs

Examples

Sample log monitoring setups

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Overview

GermainUX monitors Salesforce event logs to provide visibility into user activity, application performance, errors, integrations, and security-related events. This data helps teams identify issues, analyze their impact, and automate alerts and diagnostics.

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Monitored Events and Metrics

GermainUX can collect and analyze:

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Enable Monitoring

Salesforce event log monitoring is enabled during the initial Salesforce deployment:
1

Open Germain Workspace

2

Start the Salesforce Application wizard

3

Configure and complete the Salesforce monitoring deployment

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Configure the Monitoring Frequency

By default, GermainUX retrieves Salesforce event logs once per hour.

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During the Initial Deployment

1

Open the Salesforce Application wizard

2

Click Show Advanced

3

Set the Event Log Monitoring Interval

4

Complete the deployment

Salesforce Log Monitoring Interval settings

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After Deployment

To change the frequency of an existing monitor:
1

Open Germain Workspace

2

From the left menu, go to Germain

3

Select the State tab

4

Search for components with the type name Salesforce Event Log Monitor

5

Select the component you want to update

6

Modify its Execution Schedule

7

Save the configuration

If multiple Salesforce Event Log Monitor components exist, verify and update each applicable component.
Execution Schedule configuration for SFDC Salesforce Log component

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Disable Monitoring

To stop collecting Salesforce event logs:
1

Open Germain Workspace

2

From the left menu, go to Germain

3

Select the State tab

4

Search for Salesforce Event Log

5

Disable both associated components using the toggle in the Enabled column

Log Monitoring for Salesforce Cloud (Configure): Disable Monitoring

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Analyze the Collected Data

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KPIs

Use the configured Salesforce log KPIs to monitor event volume, performance, errors, exceptions, and other activity captured from Salesforce logs.

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Dashboard

Navigate to:
DashboardsAllITApplicationSalesforceSalesforce Logs
The dashboard provides an overview of Salesforce log activity and supports drill-through analysis of individual events and related issues.

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Examples

The existing examples should remain on the page:
  • Salesforce Logs Monitoring Overview
    Salesforce Logs Monitoring Overview

    Salesforce Logs Monitoring Overview - GermainUX

  • Salesforce Apex Unexpected Exceptions by Type
    Salesforce Apex Unexpected Exception by type

    Salesforce Apex Unexpected Exception by type - GermainUX

  • Salesforce Apex Unexpected Exception Root-Cause Analysis
    Log Monitoring for Salesforce Cloud (Configure): Dashboard

Dashboard & Reports

Dashboard & Reports

AI

Insights & Recommendations

Analytics

More Analytics Features

Automation

More Automation Features

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Get Help

Contact GermainUX Support

The GermainUX team helps you get up and running faster, empower your team, turn data into actionable insights, and optimize performance to deliver measurable business outcomes.

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The content of this document is proprietary to GERMAIN SOFTWARE.