Log Monitoring for Salesforce Cloud (Configure)

🔎 Salesforce Event Log Monitoring

GermainUX monitors Salesforce event logs to provide visibility into user activity, application performance, errors, integrations, and security-related events. This data helps teams identify issues, analyze their impact, and automate alerts and diagnostics.

📋 Monitored Events and Metrics

GermainUX can collect and analyze:

Category	Events and metrics
Apex	Callouts, executions, exceptions, SOAP calls, and triggers
APIs	API, Bulk API, Metadata API, and REST API calls
Lightning	Errors, interactions, page views, and performance
Authentication	Login, Login As, and logout activity
User Interface	Aura and Visualforce requests
CRM Analytics	Wave changes, interactions, and performance
Search	Salesforce search activity
Reports	Report exports

⚙️ Enable Monitoring

Salesforce event log monitoring is enabled during the initial Salesforce deployment:

Open Germain Workspace.
Start the Salesforce Application wizard.
Configure and complete the Salesforce monitoring deployment.

⏱️ Configure the Monitoring Frequency

By default, GermainUX retrieves Salesforce event logs once per hour.

🔧 During the Initial Deployment

Open the Salesforce Application wizard.
Click Show Advanced.
Set the Event Log Monitoring Interval.
Complete the deployment.

Salesforce Log Monitoring Interval settings

🔁 After Deployment

To change the frequency of an existing monitor:

Open Germain Workspace.
From the left menu, go to Germain.
Select the State tab.
Search for components with the type name Salesforce Event Log Monitor.
Select the component you want to update.
Modify its Execution Schedule.
Save the configuration.

If multiple Salesforce Event Log Monitor components exist, verify and update each applicable component.

Execution Schedule configuration for SFDC Salesforce Log component

⛔ Disable Monitoring

To stop collecting Salesforce event logs:

Open Germain Workspace.
From the left menu, go to Germain.
Select the State tab.
Search for Salesforce Event Log.
Disable both associated components using the toggle in the Enabled column.

📊 Analyze the Collected Data

🎯 KPIs

Use the configured Salesforce log KPIs to monitor event volume, performance, errors, exceptions, and other activity captured from Salesforce logs.

📈 Dashboard

Navigate to:

Dashboards → All → IT → Application → Salesforce → Salesforce Logs

The dashboard provides an overview of Salesforce log activity and supports drill-through analysis of individual events and related issues.

💡 Examples

The existing examples should remain on the page:

Salesforce Logs Monitoring Overview

Salesforce Logs Monitoring Overview - Germain UX
Salesforce Apex Unexpected Exceptions by Type

Salesforce Apex Unexpected Exception by type - Germain UX
Salesforce Apex Unexpected Exception Root-Cause Analysis