Log Monitoring for Salesforce Cloud (Configure)

Feature

Here are details on how to configure Germain UX to monitor Salesforce Logs and automate insights, including the following events and metrics:

• Apex callouts, executions, SOAP calls, triggers, and exceptions

• API, bulk, metadata, and REST API calls

• Lightning errors, interactions, page views, and their performance

• Login, login as, and logout

• Aura and Visualforce requests

• Wave changes, interactions, and their performance

• Search

• Report exports

Configure

Enable

This monitoring is enabled when you deploy Salesforce monitoring using the Salesforce Application wizard.

Disable

Follow these steps to disable ongoing Salesforce Instance Status monitoring:

1. Go to Germain Workspace.

2. Access the Left Menu.

3. Choose "Germain" and then switch to the "State" tab.

4. Search for "Salesforce Event Log.
   

   

5. Disable all two components by switching the toggle in the "ENABLED" column to :disabled: (disabled state).

Frequency

By default, this monitoring is configured to run once per hour. You have two options to update this component's execution frequency for pulling in SFDC Debug logs:

First Deployment

• You can set the execution frequency value during the initial Salesforce Application monitoring deployment in the Salesforce Application wizard.

• Click "SHOW ADVANCED" and set the "Debug Log Monitoring Interval" value.

Runtime

1. Go to Germain Workspace.

2. Access the Left Menu.

3. Choose "Germain" and then switch to the "State" tab.

4. Search for Type Name = Salesforce Event Log Monitor.

5. Select a component.

6. Update the "Execution Schedule" value and click to save your change.

KPIs

KPIs for SFDC Logs

Dashboard

Dashboards > IT > Application > Salesforce > Salesforce Logs

Example

• Salesforce Logs Monitoring Overview

• Salesforce Apex Unexpected Exception by type

• Salesforce Apex Unexpected Exception RCA

Component: Engine

Feature Availability: 2022.1 or later