Errors that affect Business
Feature
Ignore the noise and focus on the issues that are critical to your Business (Users or Processes).
Germain has the ability to help you understand the impact, at scale, of any errors on the end-user or business operations. It helps separate critical errors from benign ones and also identifies the new ones.
Video overview: https://youtu.be/e4thcNsVMUY
User Error Analysis at Scale
Errors can be visualized at scale to help identify which errors affect the users the most significantly.
Example of User Errors at Scale - Germain UX
User Error Analysis at User Session Replay level
User errors are displayed separately from other errors (e.g., JavaScript errors) in any recorded or monitored user sessions, which can be replayed on the RCA for User Session Replay dashboard.
User Errors on Replay of User Session Dashboard
Technology Error Monitoring
Similar to User Monitoring, you may enable error monitoring for other technology and other use cases. More details here.
Beginning with version 2023.4, managing error exclusion or inclusion on a portlet has become easier. Watch this video for an overview of this enhancement: https://youtu.be/sYecZyyBZ8o
Feature Availability: 2022.1 or later