Configure a Business Process

Here are the steps to create a business process or workflow for Germain UX monitoring.

Create a new Business Process

Go to Germain Workspace > Left Menu > Wizards > Business Process or Left Menu > Analytics > Business Process > click + icon
Select Traditional or Collaborative Business Process (see above for differences)
Add a Standard or Collaborative Business Process - Germain UX
Step1 - Business Process main definition
Business Process Definition step - Germain UX

Name - Identifies this business process (must be unique among all BP definitions; will be used also as part of the KPI name)

KPIs - This BP will process any data generated for any of these KPIs

Key Expression - Property to use to connect a single instance of this BP (usually a sessionId or correlationId)

Long Lived BP - This should be checked if this BP is expected to take more than a couple of days to complete.

Data Latency - Expected latency of fact data (in seconds; default 3600)

BP Timeout - Ongoing BP will timeout after this time; BP status will be marked as "TIMED_OUT" (in seconds; default 7200)

Record Outside Steps - If true, will record steps found outside of list of defined steps

Record Timeout - If true, will record BP in case of time-out otherwise we won't keep it

Record Timeout Threshold - Minimum progress (in %) required to record BP in case of timeout

Record Reset - If true, will record BP in case of reset otherwise we won't keep it

Record Reset Threshold - Minimum progress (in %) required to record BP in case of reset

Outside Filters - Map of filter criteria for outside steps. If empty, will collect all matched data as outside steps.

Step2 - Business Process Step definition(s)
Business Process Step Definition step - Germain UX

Name - Business Process Step Name (must be unique among all BP Step definitions for this BP; will be used also as part of the KPI Step name)

Recurring Step - If true, marks this step as ocurring one or more times

Optional Step - If true, marks this step as optional

Filters - Map of filter criteria for this step (key of a specific filter is an attribute model (details on available model attributes are available here - Data Model) and value corresponds to the data value)

SLA Threshold Value - SLA value for this BP Step

SLA Color - Data point color if SLA not met

SLA Actions - Actions to be triggered when SLA not met

Label Generator - MVEL expression to generate BP step label (e.g. "Click on " + hierarchy.level1) (default: name)