✨ Digital Experience Monitoring for Olark
Germain UX can monitor the health and events occurring via Olark to help identify the quality of communication that goes on between a visitor on a web application and the sales or service individual or an RPA bot.
📋 Data Included
This data will include:
|
Item |
Details |
|---|---|
|
Generic events |
https://germainux.atlassian.net/wiki/spaces/GERMAINUX/pages/3741220915. |
|
Olark events |
https://www.olark.com/help/commands. |
🔗 Integration
Germain UX relies on Olark’s API. More details here: https://www.olark.com/api
Component: RUM JS
Feature Availability: