Stats Monitoring for Salesforce Cloud (Configure)

Feature

Here are details on how to configure Germain UX to monitor Salesforce Stats leveraging Salesforce REST API. By default, this monitoring provides statistics on:

• Apex, external service, and flow custom actions

• Lightning Navigation Performance per Browser and per Page

• Lightning switches to and from Salesforce Classic

• Cron jobs

• Flow interviews

• Lightning user sessions

• Process approvals and rules

• Records count

You can add your own requests and collect additional metrics.

Configure

Enable

This monitoring is enabled when you deploy Salesforce monitoring using the Salesforce Application wizard.

Disable

Follow these steps to disable ongoing Salesforce Instance Status monitoring:

• Go to Germain Workspace.

• Access the Left Menu.

• Choose "Germain" and then switch to the "State" tab.

• Search for "Type Name = Salesforce Stats Monitor."
  

  

• Disable the selected component by switching the toggle in the "ENABLED" column to :disabled: (disabled state).

Disable Query

You can disable individual stats REST API data queries by following these steps:

1. Go to Germain Workspace.

2. Access the Left Menu.

3. Choose "System" > "Engine" > "Component Types."

4. Search for "Name = Salesforce Stats Monitoring."
   

   

5. Disable a data query by switching the toggle in the "Scenario Targets" section to :disabled: (disabled state).

Add New Stats Query

Please contact us to add new data query.

Frequency

By default, this monitoring is configured to run once per hour. You have two options to update this component's execution frequency:

First Deployment

• You can set the execution frequency value during the initial Salesforce Application monitoring deployment in the Salesforce Application wizard.

• Click "SHOW ADVANCED" and set the "Stats Monitoring Interval" value.

Runtime

• Go to Germain Workspace.

• Access the Left Menu.

• Choose "Germain" and then switch to the "State" tab.

• Search for "Type Name = Salesforce Stats Monitor."

• Select a component.

• Update the "Execution Schedule" value and click to save your change.

KPIs

KPIs for SFDC Stats

Dashboard

Germain Workspace > Left Menu > Dashboards > All > Salesforce Stats

Example

• Class and Trigger Monitoring

• Apex Class Content on RCA

Component: Engine

Feature Availability: 2022.1 or later