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Availability2017.1 or later

Collected Statistics

Default statistics and extra queries

Configure the Monitoring Frequency

Hourly collection by default

Add a Statistics Query

Custom org-specific REST metrics

Examples

Sample statistics configurations

Overview

GermainUX uses the Salesforce REST API to collect operational, performance, usage, and configuration statistics. These metrics help teams monitor Salesforce activity, identify trends, detect abnormal behavior, and investigate performance or adoption issues.

Collected Statistics

By default, GermainUX collects statistics for: Additional REST API queries can be configured to collect organization-specific Salesforce metrics.

Enable Monitoring

Salesforce statistics monitoring is enabled during the initial Salesforce deployment:
1

Open Germain Workspace

2

Start the Salesforce Application wizard

3

Configure and complete the Salesforce monitoring deployment

Configure the Monitoring Frequency

By default, GermainUX collects Salesforce statistics once per hour.

During the Initial Deployment

  1. Open the Salesforce Application wizard.
  2. Click Show Advanced.
  3. Set the Stats Monitoring Interval.
  4. Complete the deployment.
    Salesforce Stats Monitoring settings

After Deployment

To change the execution frequency of an existing monitor:
1

Open Germain Workspace

2

From the left menu, go to Germain

3

Select the State tab

4

Search for components with the type name Salesforce Stats Monitor

5

Select the component you want to update

6

Modify its Execution Schedule

7

Save the configuration

Execution Schedule configuration for SFDC Instance Status component

Disable Monitoring

To stop collecting all Salesforce statistics:
1

Open Germain Workspace

2

From the left menu, go to Germain

3

Select the State tab

4

Search for components with the type name Salesforce Stats Monitor

5

Disable the applicable component using the toggle in the Enabled column

Disable an Individual Statistics Query

Individual REST API queries can be disabled without stopping the entire Salesforce Stats Monitor:
1

Open Germain Workspace

2

From the left menu, go to System → Engine → Component Types

3

Search for the component type named Salesforce Stats Monitoring

4

Locate the query under Scenario Targets

5

Disable the query using its toggle

6

Save the configuration

Stats Monitoring for Salesforce Cloud (Configure): Disable an Individual Statistics Query

Add a Statistics Query

Additional Salesforce REST API queries can be added to collect metrics specific to your organization. Contact the GermainUX team for assistance configuring a new statistics query.

Analyze the Collected Data

KPIs

Use the configured Salesforce Stats KPIs to monitor collected statistics, establish baselines, detect deviations, and trigger alerts or automated actions.

Dashboard

Navigate to:
Germain WorkspaceDashboardsAllSalesforce Stats
The dashboard provides an aggregated view of the collected Salesforce statistics and supports drill-through analysis.

Examples

The existing examples should remain on the page:

Dashboard & Reports

Dashboard & Reports

AI

Insights & Recommendations

Analytics

More Analytics Features

Automation

More Automation Features

Get Help

Contact GermainUX Support

The GermainUX team helps you get up and running faster, empower your team, turn data into actionable insights, and optimize performance to deliver measurable business outcomes.

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The content of this document is proprietary to GERMAIN SOFTWARE.