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ServiceManagement
Availability2014-01-01 or later

AA Units and KPIs

How units map to KPIs

Usage Dashboard

Monitor unit consumption trends

Managing AA Unit Usage

Review and reduce consumption

Overview

AA stands for Analytics and Automation. GermainUX Enterprise licensing is based on how a customer uses the platform and the capabilities required to deliver the intended business benefits. This usage is measured in AA Units per day.

AA Units and KPIs

Each KPI can specify its applicable AA Units according to three attributes:
  • Type
  • Category
  • Name
This hierarchy provides granular control over how AA Unit usage is assigned to individual KPIs.

Usage Dashboard

The Germain Unit dashboard displays AA Unit consumption, helping administrators:
  • Review daily usage
  • Understand which KPIs consume AA Units
  • Monitor usage against licensed capacity
  • Identify changes or trends in consumption
This helps organizations understand how their GermainUX configuration contributes to overall AA Unit consumption.

Managing AA Unit Usage

AA Unit consumption is directly related to the capabilities and KPIs configured in your environment. If usage needs to be reviewed or optimized, the Germain Team can help identify:
  • Which KPIs are consuming AA Units
  • Which Analytics or Automation capabilities are contributing to usage
  • Whether configurations can be optimized
  • Whether licensed capacity should be adjusted for your requirements

Get Help

Contact GermainUX Support

The Germain Team can help you set this up.

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The content of this document is proprietary to GERMAIN SOFTWARE.