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Key Benefits

What GermainUX improves

Release Notes

What’s new

Support

Get help from our team

Overview

GermainUX is a real-time Operational Experience Intelligence platform that combines Monitoring + Analytics + AI + Automation to help organizations improve CRM and ERP adoption and productivity, increase eCommerce conversion, and detect and resolve user, workflow, and technology issues faster. Learn more in Overview & Key Benefits.

Explore GermainUX

Getting Started

Understand GermainUX, how it works, and its key components.

Deployment

Learn how to deploy GermainUX in the cloud or on-premises and configure its different monitoring components.

Integrations

Explore the preconfigured and customizable integrations available for monitoring applications, workflows, infrastructure, and user experiences in real time.

Analytics

Discover how GermainUX generates real-time insights into user behavior, conversion, adoption, productivity, workflows, errors, and technology performance.

Automation

Learn how to automate alerts, reports, issue detection, corrective actions, synthetic transactions, and operational workflows.

Dashboards and Reports

Explore dashboards, drilldowns, Session Replay, reports, searches, and root-cause analysis capabilities.

Management

Learn how to manage users, permissions, data sources, privacy, retention, licenses, dashboards, monitoring profiles, and platform settings.

Get Help

Contact GermainUX Support

The GermainUX team helps you get up and running faster, empower your team, turn data into actionable insights, and optimize performance to deliver measurable business outcomes.

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The content of this document is proprietary to GERMAIN SOFTWARE.