⚙️ GermainUX AI Service
GermainUX AI Service can be customized in many ways. At a high level, here are the main options:
👀 Overview
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Details |
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AI features are prompt-driven. |
AI features are prompt-driven. |
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Prompts can vary by use case and data type. |
Prompts can vary by use case and data type. |
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Some features can use offline/local models, but AI Explorer currently appears to depend more heavily on online models. |
Some features can use offline/local models, but AI Explorer currently appears to depend more heavily on online models. |
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Customers may need to approve online AI usage depending on privacy policies. |
Customers may need to approve online AI usage depending on privacy policies. |
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Online models may be faster and stronger but have cost/privacy considerations. |
Online models may be faster and stronger but have cost/privacy considerations. |
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Offline models may be more privacy-friendly but require hardware and may have throughput/context-length limits. |
Offline models may be more privacy-friendly but require hardware and may have throughput/context-length limits. |
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AI features can be globally enabled/disabled and may also have per-feature toggles. |
AI features can be globally enabled/disabled and may also have per-feature toggles. |
🤖 LLM Selection
You can choose the LLM you want to run against the GermainUX dataset.
Path: GermainUX Workspace > System > AI > Prompts > Model field > Select LLM
🔗 Online or Offline
For most LLMs, you can choose to run them within the GermainUX AI Service (offline) or connect to the model hosted externally (online).
Path: GermainUX Workspace > System > AI > Prompts > Set Online/Offline for a prompt
✏️ AI Prompt Customization
You can customize any AI prompt to leverage preconfigured or custom KPIs.
Path: GermainUX Workspace > System > AI > Prompts > Select a prompt > Edit in right panel
Example of a Custom AI Prompt that is using several GermainUX KPIs to summarize a Session that was recorded by GermainUX:
Similarly, for a more agentic approach, you can leverage these AI features alongside GermainUX’s automation capabilities.
Service: AI Analytics
Feature Availability: 2025.1 or later