⚙️ Configuring Monitoring for WordPress with GermainUX: User Experience, Performance, and Error Analysis
Configure GermainUX to analyze user experience, availability, performance, errors, APIs, logs, database behavior, and supporting infrastructure for WordPress websites.
📂 1. Open the UX Monitoring Profile
Go to:
Germain Workspace > Settings > Analytics > UX Monitoring Profiles
Select the UX Monitoring Profile created for the WordPress website.
🌐 2. Configure Real User Monitoring
Configure the browser telemetry required for the monitoring objectives.
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Telemetry |
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User sessions |
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Page views |
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Navigation |
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Clicks |
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User interactions |
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Page performance |
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Browser performance |
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Network requests |
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JavaScript errors |
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Customer-defined events |
Enable only the monitoring required for the website.
🎥 3. Configure Session Replay
Configure Session Replay for the selected profile.
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Setting |
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Session Replay enabled or disabled |
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Session timeout |
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Maximum recording duration |
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Behavior when username changes |
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IP exclusions |
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Included IP ranges |
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Username exclusions |
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Headless-browser exclusions |
Global settings are available under:
Germain Workspace > Settings > System > UX and Session Replay Settings
🔒 4. Configure Privacy
Configure masking, anonymization, and exclusions before production rollout.
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Protect |
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Passwords |
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Authentication tokens |
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Names |
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Email addresses |
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Phone numbers |
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Addresses |
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Account information |
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Sensitive form fields |
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Restricted content |
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URL parameters containing identifiers |
Collect only information required for the monitoring use case.
🖱️ 5. Configure Click Monitoring
Monitor:
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Click Type |
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Standard clicks |
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Dead clicks |
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Error clicks |
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Rage clicks |
Use these signals to identify:
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Signal |
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Unresponsive controls |
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Repeated attempts |
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JavaScript errors |
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Navigation problems |
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User frustration |
⏱️ 6. Configure Performance Monitoring
Analyze:
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Metric |
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Page-load time |
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User interaction time |
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Browser processing |
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Network-request duration |
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Server response time |
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REST API response time |
Use page- and workflow-specific thresholds rather than applying one threshold to every page.
🐛 7. Configure JavaScript Error Monitoring
Monitor:
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Error Type |
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JavaScript exceptions |
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Browser console errors |
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HTTP failures |
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Failed network requests |
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Resource-loading failures |
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Theme-related browser issues |
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Plugin-related browser issues |
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Third-party script failures |
Correlate errors with users, sessions, pages, interactions, browsers, and devices.
🔁 8. Configure Form and Workflow Monitoring
Define important WordPress workflows.
📝 Examples include:
🔍 Lead Generation
Landing Page → Form → Submit → Confirmation
🔑 Authentication
Login → Account → Target Action
👥 Registration
Registration → Confirmation → Login
💸 Content Conversion
Content → Call to Action → Conversion
For each workflow, define:
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Element |
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Start |
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Milestones |
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Completion |
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Failure |
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Abandonment |
Analyze:
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Metric |
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Completion rate |
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Duration |
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Drop-off |
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Errors |
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Repeated actions |
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User friction |
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Performance delays |
🔧 9. Configure REST API Monitoring — Optional
When GermainUX Engine monitors the WordPress REST API, configure:
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Parameter |
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Endpoint |
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HTTP method |
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Authentication |
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Headers |
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Request parameters |
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Timeout |
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Expected HTTP status |
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Response validation |
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Monitoring frequency |
Use read-only requests whenever practical.
🗄️ 10. Configure WordPress Log Monitoring — Optional
Configure applicable log sources.
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Log Source |
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WordPress debug log |
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PHP logs |
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Web-server logs |
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Plugin logs |
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Integration logs |
Create Rules to detect:
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Issue |
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PHP errors |
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Plugin failures |
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Authentication errors |
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Application exceptions |
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Integration failures |
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Repeated warnings |
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New error patterns |
🗃️ 11. Configure Database Monitoring — Optional
When database monitoring is deployed, analyze:
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Metric |
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Availability |
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Connections |
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Query response time |
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Slow queries |
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Locks |
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Capacity |
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Errors |
Correlate database performance with WordPress page and transaction performance.
🐘 12. Configure PHP Monitoring — Optional
When PHP telemetry is available, analyze application behavior such as:
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Metric |
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Availability |
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Execution performance |
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Errors |
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Resource utilization |
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Slow server-side processing |
Use PHP telemetry to determine whether slow WordPress responses originate in application execution.
🖥️ 13. Configure Infrastructure Monitoring — Optional
When infrastructure is accessible, monitor:
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Resource |
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CPU |
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Memory |
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Disk |
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Filesystem |
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Network |
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Processes |
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Web server |
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Containers |
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Cloud resources |
Analyze resource conditions together with WordPress performance.
📈 14. Configure JS Profiler — Optional
Use GermainUX JS Profiler for deeper browser diagnostics.
Analyze:
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Profiler Metric |
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JavaScript execution |
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Slow functions |
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Browser processing |
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Network activity |
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Theme scripts |
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Plugin scripts |
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Third-party scripts |
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Browser freezes |
🤖 15. Configure Synthetic Monitoring — Optional
Configure synthetic WordPress scenarios created with RPA Bot Recorder.
Configure:
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Item |
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Scenario |
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Execution location |
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Schedule |
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Credentials |
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Timeout |
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Expected result |
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Failure condition |
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Alert |
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Maintenance window |
Use controlled test accounts and data.
🎯 16. Configure KPIs
Configure KPIs appropriate for the WordPress monitoring objective.
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KPI |
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User Session |
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User Interaction |
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Page Performance |
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JavaScript Error |
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HTTP Request |
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Synthetic Transaction |
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Application |
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Database |
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Infrastructure |
Use KPIs available in the installed GermainUX version.
📏 17. Configure Measures
Measures can include:
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Measure |
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Users |
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Sessions |
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Page views |
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Interactions |
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Clicks |
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Errors |
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Error rate |
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Page-load time |
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Interaction response time |
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API response time |
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Workflow duration |
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Workflow completion rate |
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Database query time |
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CPU utilization |
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Memory utilization |
🔎 18. Configure Analysis Dimensions
Analyze WordPress monitoring data by:
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Dimension |
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Application |
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Environment |
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User |
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Session |
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Page |
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URL |
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Interaction |
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Workflow |
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Browser |
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Device |
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Operating system |
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Geography |
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Error |
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API |
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Server |
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Database |
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Time period |
✅ 19. Configure SLAs
Configure thresholds for conditions requiring attention.
Examples:
📡 Availability
Website Availability < Expected SLA
⏳ Page Performance
Page Load Time > Threshold
🤖 Interaction
Interaction Response Time > Threshold
JavaScript
JavaScript Error Rate > Threshold
⚙️ API
WordPress API Response Time > Threshold
💾 Database
Database Response Time > Threshold
❌ Synthetic Monitoring
Critical Scenario = Failed
🧠 20. Configure Rules and Automated Analysis
Create Rules such as:
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Rule |
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Slow Page + Slow API |
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Slow Page + Slow Database |
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JavaScript Error + Workflow Abandonment |
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Plugin Error + Increased HTTP Failures |
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Database Degradation + Slow Server Response |
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CPU Increase + Page Performance Degradation |
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New Error Pattern + Affected Users |
🔔 21. Configure Alerts and Watches
Examples include:
Website Unavailable → Alert Operations
JavaScript Errors Increasing → Notify Engineering
WordPress API Failure → Notify Application Team
Database Performance Degradation → Notify Database and Application Teams
Critical PHP Errors → Alert Support
Synthetic Transaction Failure → Alert Operations
GermainUX can trigger:
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Action |
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Alerts |
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Watches |
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Reports |
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Approved diagnostics |
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Approved automation |
📅 22. Configure Maintenance Windows
Define maintenance windows for expected changes such as:
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Maintenance |
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WordPress upgrades |
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Theme upgrades |
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Plugin updates |
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PHP upgrades |
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Database maintenance |
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Hosting maintenance |
Use maintenance windows to avoid unnecessary alerts during approved changes.
🖥️ 23. Configure Dashboards
👥 User Experience Dashboard
Monitor:
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Item |
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Users |
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Sessions |
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Interactions |
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Dead clicks |
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Rage clicks |
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Error clicks |
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Session Replay |
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Page performance |
📦 Application Dashboard
Monitor:
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Item |
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Website availability |
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HTTP performance |
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REST API |
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PHP |
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Errors |
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Logs |
🔧 Engineering Dashboard
Monitor:
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Item |
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JavaScript errors |
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JS Profiler |
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API performance |
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PHP errors |
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Plugin errors |
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Database performance |
☁️ Infrastructure Dashboard
Monitor:
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Item |
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CPU |
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Memory |
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Disk |
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Network |
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Processes |
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Database |
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Web server |
📋 24. Validate the Configuration
Verify:
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Sessions are created.
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Page views are captured.
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Navigation is captured.
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User interactions are captured.
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Click monitoring works as expected.
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Performance data is available.
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JavaScript errors are detected.
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Network requests are captured.
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Session Replay works.
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Sensitive data is protected.
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Workflows reconstruct correctly.
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REST API monitoring works when configured.
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Logs are collected when configured.
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Database monitoring works when configured.
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Infrastructure monitoring works when configured.
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Synthetic transactions execute correctly.
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SLAs evaluate correctly.
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Alerts and Watches operate as expected.
Troubleshooting
⛔ No RUM Data
Verify:
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Check |
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RUM JS is installed. |
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Correct WordPress domain is configured. |
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Monitoring script loads successfully. |
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Browser requests to GermainUX are not blocked. |
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Caches contain the current monitoring configuration. |
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Test user or IP is not excluded. |
🔁 RUM JS Loads More Than Once
Check all deployment locations, including:
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Location |
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Theme |
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Child theme |
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Header injector |
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Tag manager |
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Plugins |
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Custom JavaScript |
Deploy RUM JS only once.
👀 Session Replay Is Missing
Verify:
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Check |
|---|
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Session Replay is enabled globally. |
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Session Replay is enabled for the UX Monitoring Profile. |
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Privacy and exclusion settings are correct. |
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Monitoring data reaches GermainUX. |
🛠️ Theme or Plugin Update Breaks Monitoring
Verify whether the update changed:
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Changed Item |
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Theme header |
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Script injection |
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DOM structure |
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JavaScript events |
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Content Security Policy |
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Caching |
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Optimization settings |
Revalidate RUM JS after significant theme or plugin changes.
🔧 REST API Monitoring Fails
Verify:
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Check |
|---|
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Endpoint |
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HTTP method |
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Authentication |
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Credentials |
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Network connectivity |
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Expected response |
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Engine availability |
📄 Logs Are Missing
Verify:
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Check |
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Log path |
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File permissions |
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Engine access |
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Log rotation |
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Parser or monitoring configuration |
🔎 Database Monitoring Is Missing
Verify:
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Check |
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Database hostname |
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Port |
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Credentials |
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Permissions |
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Network connectivity |
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Database monitor |
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Engine status |
ℹ️ Get More Information
GermainUX can help determine which monitoring, analytics and automation capabilities are appropriate for your Wordpress environment. Contact GermainUX Support.
Component: Engine, JS Profiler, Mobile App, RPA Bot Recorder, RUM JS
Feature Availability: 2014.1 or later