Key Insights
Friction, errors and abandonment
Investigate User Experience
Replay context behind friction
Experience Dashboard: Real-Time Insights into User Frictions and Interactions
Overview
The Experience Dashboard provides a real-time view of what users are experiencing while interacting with monitored applications. It brings together behavioral, functional, and performance signals to help teams identify where users encounter friction.Key Insights
Use the Experience Dashboard to understand:Investigate User Experience
Use the Experience Dashboard to move from aggregated friction to the actual user experience.Experience IssueFrictionAffected UsersIndividual SessionsSession ReplayRelated TechnologyLikely Contributing Factors
Session Replay provides the context around detected friction, errors, abandonment, and user feedback.
Tip: Use Session Replay to watch the sequence of events that led to a detected issue.
Additional Resources
Frictions Dashboard
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Dashboards and reports overview
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