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Availability2014.1 or later

Advice Areas

Outcomes AI Advice targets

Understand a Recommendation

Review evidence behind advice

Prioritize Improvements

Rank by business impact

Act on Advice

From advice to action

Overview

The AI Advice Dashboard provides AI-generated recommendations based on data monitored and analyzed by GermainUX. It helps teams move from: What is happening? → What should we improve? Recommendations can be generated from monitored data and summarized user sessions at scale.

AI Advice Dashboard - GermainUX

Advice Areas

AI Advice is organized around the primary outcomes GermainUX helps organizations improve:

Understand a Recommendation

Depending on the available monitored data and analysis, an AI recommendation can include:
  • Recommended improvement
  • Estimated impact (Impacted User, Loss Productivity, Drop-off, Not Converted, Revenue Loss, etc)
  • Affected users or segments
  • Supporting evidence
  • Related frictions
  • Links to more detailed investigations
Use the supporting evidence to understand why the recommendation was generated before deciding what action to take.

Prioritize Improvements

AI Advice helps teams focus on improvements with the greatest potential impact rather than reviewing every individual session, error, or friction manually. For example:
Observed FrictionAI AnalysisAffected PopulationEstimated ImpactRecommended Improvement

Act on Advice

After reviewing a recommendation, teams can determine the appropriate next action. Depending on the configured GermainUX capabilities, this can include:
  • Documenting a finding
  • Creating or updating a ticket
  • Notifying the appropriate team
  • Adjusting an application or workflow
  • Executing an approved automated action
  • Continuing monitoring to validate the result
AI Advice therefore supports the broader GermainUX operational model:
ObserveAnalyzePrioritizeActValidate

Analytics Dashboards

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Analysis

Dashboard (aggregatelevel or individual fact)

AI

Insights & Recommendations

Automation

More Automation Features

Frictions Dashboard

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Related KPIs

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User Sessions Replay

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Get Help

Contact GermainUX Support

The Germain Team can help you set this up.

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The content of this document is proprietary to GERMAIN SOFTWARE LLC.