Key Insights
Headline technology health signals
Services & APIs
Health of services and APIs
Environments
Compare environments side by side
Investigate Technology Health
Narrow from KPI to cause
Technology Health Dashboard: Real-Time Monitoring of Application and Infrastructure Performance
Overview
The Technology Health Dashboard provides a real-time view of the health, availability, and performance of the technologies supporting your applications and users. It brings together application, component, service, database, host, and environment health so teams can quickly identify where technology issues are occurring and what may be affected.Key Insights
Use the Technology Health Dashboard to monitor:Applications & Components
Monitor the health of applications and their underlying components to identify whether an issue affects an entire application or a specific functional or technical component. Analyze:- Availability
- Performance
- Errors
- Activity
- SLA status
- Component health
- Dependencies
- Trends
ApplicationComponentKPIRelated SignalsInstancesAnalysisLikely Root Cause
Services & APIs
Monitor services, APIs, integrations, and other application dependencies. Analyze:- Availability
- Response time
- Request volume
- Errors and failures
- SLA status
- Dependencies
- Application impact
- Trends
User/Application IssueServiceRequestRelated TransactionTraceLikely Root Cause
Databases
Monitor database health and identify conditions that may affect application performance or availability. Depending on the configured monitoring, analyze:- Availability
- Response time
- Activity
- Errors
- Connections
- Capacity
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- Resource utilization
- SLA status
- Trends
Database ConditionKPIRelated KPIsApplication ImpactAnalysisLikely Root Cause
Hosts & Infrastructure
Monitor the servers and infrastructure supporting applications and services. Depending on the configured monitoring, analyze:- Availability
- CPU
- Memory
- Disk
- Network
- Processes
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- Resource utilization
- SLA status
- Trends
Application/Service IssueHostResource KPIRelated KPIsAnalysisLikely Root Cause
Environments
Compare technology health across configured environments such as:- Production
- Staging
- QA
- Development
Technology Frictions
Technology Health can surface technical conditions that may negatively affect applications, users, business processes, conversion, adoption, productivity, or experience. Examples can include:- Application errors
- Service failures
- Slow requests
- Failed transactions
- Database issues
- Infrastructure resource constraints
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- Integration failures
- Availability issues
- Other abnormal technology conditions
Investigate Technology Health
Start with the affected technology or KPI and progressively narrow the investigation.Technology Health IssueApplication / Service / Database / HostKPIRelated SignalsTechnology FrictionsAffected PopulationInstancesAnalysisLikely Root Cause
The Analysis Dashboard can then connect technical evidence with affected users, sessions, transactions, and other available business or experience data.
From Technology Issue to Business Impact
A technology problem should not be evaluated only by its technical severity. GermainUX can help determine whether the issue is also affecting:- Conversion
- Adoption
- Productivity
- User Experience
→ Application slowdown
→ Affected user sessions
→ Increased Experience Friction
→ Checkout abandonment
→ Conversion impact This connects technology health to actual user and business impact.
Additional Resources
Frictions Dashboard
Read more
Analysis Dashboard
Read more
SLA Violations Dashboard
Read more
Transaction Insights
Read more
Correlation & Tracing
Read more
Monitoring
Read more
AI
Insights & Recommendations
Analytics
More Analytics Features
Automation
More Automation Features
Dashboards
Dashboards and reports overview
Reports
Automatic and scheduled reports
Management
More Management Features
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The content of this document is proprietary to GERMAIN SOFTWARE LLC.