About the Agent
Agent role and capabilities
Documents in this guide
Related guides and reference
Quick start
Install and start the Agent
Overview
This guide covers installing, configuring, and troubleshooting the GermainUX - Agent on an end-user or server machine. It is written for IT administrators and support staff deploying the agent, not for developers working on its source.
What the GermainUX - Agent is
The GermainUX - Agent is a set of Windows components that observe a target application (its windows, controls, clicks, HTTP calls, and .NET runtime health) and send that activity to GermainUX as monitoring facts and, optionally, session replay data. It has three parts, installed together:
None of this requires changes to the applications being monitored — the Agent attaches to them automatically based on rules it downloads from your GermainUX server (or, for offline/manual setups, rules stored locally on the machine).
Documents in this guide
Quick start
- Run the installer appropriate for the target machine — see Installation for which of the two installers to use.
- During install, enter your organization’s GermainUX URL when prompted (defaults to
https://server.cloud.germainux.com). This is the only setting the installer asks for. - The Agent starts automatically (elevated, via a scheduled task) the next time an administrator logs on, and polls the GermainUX server for monitoring rules that match applications running on the machine.
- To monitor an application without a server-side rule, add a local rule under the registry — see Agent Settings → Local Monitoring Rules.
- Right-click the tray icon to check status, refresh configuration, or view the raw configuration currently applied to a monitored application.
Additional Resources
Troubleshooting Tips
Read more
Management
More Management Features
Get Help
Contact GermainUX Support
The Germain Team can help you set this up.
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The content of this document is proprietary to GERMAIN SOFTWARE LLC.