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ComponentsEngineMobile AppRUM JSRUM Extension
Availability2017.1 or later

Architecture

How SOAP monitoring runs

Deploy the GermainUX Engine

Place engine near service

Verify the SOAP Request

Confirm a predictable response

Validate Engine Connectivity

Check network reach to services
Deploying the GermainUX Engine for SOAP Monitoring: Steps and Prerequisites Deploy the GermainUX Engine required to execute SOAP monitoring from the appropriate network location.

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Architecture

SOAP monitoring is executed by a GermainUX Engine. The Engine: The Engine must therefore have network access to both the SOAP service being monitored and the GermainUX environment.

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Prerequisites

Before deployment, confirm that:
  • A GermainUX environment is available.
  • A GermainUX Engine can be deployed.
  • The Engine can communicate with GermainUX.
  • The Engine can reach the SOAP endpoint.
  • Required firewall access is available.
  • Required proxy access is available.
  • DNS resolution is available.
  • Required TLS certificates are trusted.
  • Required credentials are available.
  • The SOAP endpoint and operation are known.
  • A valid SOAP request has been tested.
  • The expected response is understood.
  • The request is safe to execute repeatedly.
When a WSDL is available, use it to identify:
  • Service endpoint
  • SOAP operation
  • XML namespaces
  • Request structure
  • Required parameters
  • Expected response
GermainUX monitors the operations you configure; every operation defined in the WSDL does not need to be monitored.

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1. Deploy the GermainUX Engine

Go to: Germain Workspace > Left Menu > Wizards Deploy or select an Engine capable of reaching the SOAP service. The appropriate Engine location depends on the service being monitored. For example:

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2. Configure Network Access

Allow the Engine to communicate with the SOAP endpoint over the required HTTP or HTTPS port. Verify:
  • DNS
  • Routing
  • Firewall
  • Proxy
  • HTTP/HTTPS access
  • TLS
  • Certificates
If the service requires a client certificate, ensure that the certificate is available to the Engine and appropriately secured.

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3. Verify Authentication Requirements

Determine the authentication mechanism required by the SOAP service. Depending on the service and GermainUX configuration, this can include:
  • HTTP Basic authentication
  • Request headers
  • SOAP-specific headers
  • Client certificates
  • Customer-defined tokens or credentials
Authentication capabilities depend on the SOAP service, GermainUX version, and selected monitoring component. Do not embed sensitive credentials directly into the SOAP request when an appropriate GermainUX authentication configuration is available.

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4. Verify the SOAP Request

Before configuring continuous monitoring, verify that you have a working request. Confirm:
  • Endpoint
  • HTTP method
  • SOAP version
  • Content-Type
  • SOAPAction when required
  • XML namespaces
  • Request headers
  • Request body
  • Authentication
  • Required parameters
The request should return a predictable response that GermainUX can validate.

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5. Verify That the Request Is Safe

SOAP monitoring executes the configured request repeatedly. Use an operation that is safe for synthetic monitoring. Avoid requests that unintentionally:
  • Create production orders
  • Submit payments
  • Modify customer records
  • Send messages
  • Trigger irreversible workflows
  • Generate unwanted production data
When a business transaction must be tested, use dedicated test data and an approved cleanup process.

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6. Validate Engine Connectivity

From the Engine environment, verify that:
  • The endpoint resolves.
  • The endpoint is reachable.
  • TLS negotiation succeeds.
  • Authentication succeeds.
  • The SOAP request can be submitted.
  • A response is received within the expected time.
Once these requirements are satisfied, continue with Configure Monitoring for SOAP.

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Get More Information

GermainUX can help determine which monitoring, analytics and automation capabilities are appropriate for your SOAP environment. Contact GermainUX Support.

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Get Help

Contact GermainUX Support

The Germain Team can help you set this up.

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The content of this document is proprietary to GERMAIN SOFTWARE LLC.