24. Configure Alerts and Watches
25. Configure Dashboards
26. Validate the Configuration
Troubleshooting
1. Configure User Experience Monitoring
Configure the browser monitoring profile associated with Oracle Analytics Cloud. Depending on the authorized monitoring scope, analyze:2. Configure Session Replay
Enable Session Replay when authorized. Configure applicable:- Session timeout
- Recording duration
- User exclusions
- IP exclusions
- Privacy controls
- Sensitive content exclusions
3. Configure Privacy
Configure appropriate masking, anonymization, and exclusions. Protect:- Authentication information
- Passwords
- Tokens
- Personal information
- Sensitive analytics content
- Restricted business data
- URL parameters containing identifiers
4. Configure User Identification
When authorized user identity is available, configure GermainUX to associate activity with the appropriate OAC user. This enables analysis by:- User
- Session
- Department or organization when available
- Dashboard
- Analysis
- Workflow
5. Configure Dashboard and Analysis Monitoring
Identify critical Oracle Analytics content. Examples include:- Executive dashboards
- Operational dashboards
- Financial analytics
- Sales analytics
- Customer analytics
- Regulatory reports
- Critical analyses
- Workbooks
6. Configure User Interaction Monitoring
Analyze important user actions such as:- Open dashboard
- Open analysis
- Open workbook
- Navigate
- Apply filter
- Change prompt
Show all 11
Show all 11
- Drill down
- Refresh
- Execute query
- Export
- Other critical interactions
7. Configure Click Monitoring
Analyze:- Standard clicks
- Dead clicks
- Error clicks
- Rage clicks
- Unresponsive controls
- Failed navigation
- Repeated user attempts
- Browser errors
- User friction
8. Configure Browser Performance
Analyze:- Page response time
- Interaction response time
- Browser processing
- Network-request duration
- Failed requests
- Resource-loading performance
- User
- Session
- Dashboard
- Browser
- Device
- Geography
- Time period
9. Configure Browser Error Monitoring
Monitor:- JavaScript errors
- Browser console errors
- HTTP failures
- Failed network requests
- Resource-loading failures
10. Configure Usage Tracking
When Oracle Analytics Usage Tracking is available, configure GermainUX to analyze the required Usage Tracking tables. Analyze available information such as:- User
- Session
- Query
- Query start time
- Query duration
- Logical query
Show all 9
Show all 9
- Physical query
- Rows processed
- Query status
11. Configure Query Performance Analysis
Use Usage Tracking information to identify:- Slow queries
- Frequently executed queries
- High-volume queries
- Query performance regressions
- Queries associated with slow dashboards
- Queries associated with reported user issues
12. Configure Usage and Adoption Analysis
Use browser telemetry and Usage Tracking to analyze adoption. Measures can include:- Active users
- Sessions
- Dashboard usage
- Analysis usage
- Query count
- User engagement
- Usage frequency
13. Configure OCI Metrics — Optional
When OCI Monitoring access is configured, collect applicable Oracle Analytics Cloud metrics. Examples can include:- Query Capacity Usage
- Data Source Connection Errors
14. Configure REST API Monitoring — Optional
Configure approved OAC REST endpoints. Depending on the use case, configure:- Endpoint
- HTTP method
- OAuth authentication
- Headers
- Timeout
- Expected HTTP status
- Response validation
- Monitoring frequency
15. Configure Dataset Monitoring — Optional
When supported OAC APIs expose the required information, monitor dataset reload activity. Analyze:- Latest reload
- Reload history
- Execution status
- Failure
- Duration when available
16. Configure Data Flow Monitoring — Optional
When supported OAC APIs expose data-flow information, monitor:- Run history
- Latest run
- Job status
- Failures
17. Configure Data Source Monitoring — Optional
When GermainUX monitors customer-controlled OAC data sources, correlate analytics activity with:- Database availability
- Query performance
- Connections
- Locks
- CPU
- Memory
Show all 9
Show all 9
- Disk
- Network
- Errors
18. Configure Synthetic Monitoring — Optional
Configure Oracle Analytics scenarios created with GermainUX RPA Bot Recorder. Configure:- Scenario
- Execution location
- Schedule
- Test account
- Credentials
- Timeout
Show all 10
Show all 10
- Validation
- Failure condition
- Alert
- Maintenance window
19. Configure KPIs
Configure KPIs appropriate for the monitoring sources enabled. Depending on the GermainUX configuration, these can include:- User Session
- User Interaction
- Page Performance
- JavaScript Error
- HTTP Request
- Synthetic Transaction
- Database
- Application
20. Configure Measures
Measures can include:- Users
- Sessions
- Interactions
- Dashboard views
- Analysis activity
- Query count
Show all 15
Show all 15
- Query response time
- Page response time
- Interaction response time
- Error count
- Error rate
- Network-request duration
- Query Capacity Usage
- Data Source Connection Errors
- Synthetic transaction duration
21. Configure Analysis Dimensions
Analyze Oracle Analytics Cloud activity by:- Environment
- User
- Session
- Dashboard
- Analysis
- Workbook
Show all 13
Show all 13
- Query
- Browser
- Device
- Geography
- Error
- Data source
- Time period
22. Configure SLAs
Examples include:Availability
Oracle Analytics Availability < Expected SLA
Dashboard Performance
Dashboard Response Time > Threshold
User Interaction
Interaction Response Time > Threshold
Query Performance
Query Response Time > Threshold
Query Capacity
Query Capacity Usage > Threshold
Data Source
Data Source Connection Errors > Threshold
Synthetic Monitoring
Critical OAC Scenario = Failed
23. Configure Rules and Automated Analysis
Create Rules such as:- Slow Dashboard + Slow Query
- Slow Query + Database Degradation
- Slow Dashboard + High Query Capacity Usage
- Dashboard Error + Data Source Connection Error
- Browser Error + Affected Users
- Dataset Reload Failure + Affected Analytics Content
- Performance Regression + Increased User Impact
24. Configure Alerts and Watches
Examples include:- Oracle Analytics Unavailable → Alert Operations
- Critical Dashboard Slow → Notify Analytics Team
- Query Performance Degradation → Notify Analytics and Database Teams
- Data Source Connection Errors → Notify Integration Team
- High Query Capacity Usage → Notify OAC Administrator
- Dataset Reload Failure → Notify Analytics Team
- Synthetic Dashboard Failure → Alert Support
- Alerts
- Watches
- Reports
- Approved diagnostics
- Approved automation
25. Configure Dashboards
User Experience
Monitor:- Users
- Sessions
- Interactions
- Errors
- Performance
- Session Replay
Oracle Analytics Performance
Monitor:- Dashboard performance
- Analysis performance
- Query performance
- Query Capacity Usage
- Data Source Connection Errors
Usage and Adoption
Monitor:- Active users
- Sessions
- Dashboard usage
- Analysis usage
- Query activity
- Usage trends
Data and Integration Health
Monitor:- Data sources
- Dataset reloads
- Data flows
- APIs
- Database performance
26. Validate the Configuration
Verify:User sessions are captured
Oracle Analytics navigation is visible
User interactions are captured
Performance data is available
Browser errors are detected
Session Replay works when enabled
Sensitive information is protected
Usage Tracking data is available when configured
Query performance is analyzed correctly
OCI metrics are available when configured
REST API monitoring works when configured
Dataset and data-flow monitoring works when configured
Data-source monitoring works when configured
Synthetic transactions execute correctly
SLAs evaluate correctly
Alerts and Watches operate as expected
Troubleshooting
No Browser Monitoring Data
Verify:- RUM Extension is installed.
- Extension is enabled.
- OAC domain is authorized.
- Browser security policy permits the extension.
- User or IP is not excluded.
- Monitoring requests can reach GermainUX.
Usage Tracking Data Is Missing
Verify:- OAC Usage Tracking is enabled.
- Usage Tracking database is configured.
- OAC writes records to the tracking tables.
- GermainUX Engine can reach the database.
- Credentials have appropriate read permissions.
REST API Monitoring Fails
Verify:- OAC instance URL
- OAuth configuration
- Access token
- Application role
- Endpoint
- Network connectivity
- Engine availability
OCI Metrics Are Missing
Verify:- OCI authentication
- Tenancy
- Compartment
- OAC instance
- IAM permissions
- Required metric is available for the instance
Dashboard Is Slow but OAC Metrics Look Normal
Investigate:- Usage Tracking query performance
- Data source performance
- Browser network requests
- Database performance
- Browser processing
- Third-party dependencies
Get More Information
GermainUX can help determine which monitoring, analytics and automation capabilities are appropriate for your OAC applications and supporting environment. Contact GermainUX Support.Get Help
Contact GermainUX Support
Can't find what you need?
The content of this document is proprietary to GERMAIN SOFTWARE LLC.

