Four Levels of Analysis
Move from trend to cause
Aggregate Dashboard
Monitor KPIs at scale
Pivot Dashboard
Locate where issues concentrate
Analysis Dashboard
Find why a KPI changed
Analytics Dashboards: Four Levels of Analysis for Business and Technical KPIs
Overview
GermainUX Analytics Dashboards help business and technical teams analyze conversion, adoption, productivity, user experience, business workflows, and technology performance. They provide four connected levels of analysis:AggregatePivotDrill-throughAnalysis
Together, these dashboards help answer:
1
What is happening?
2
Is it abnormal?
3
What is the impact?
4
Who or what is affected?
5
Why is it happening?
Overview of the 4 levels of an Analytics Dashboard - GermainUX
Four Levels of Analysis
Filters and investigation context are preserved as users drill deeper.
Business & Technical KPIs
Analytics Dashboards can analyze KPIs configured in GermainUX, including: Business KPIs- Conversion
- Adoption
- Productivity
- Workflow completion
- Abandonment
- Customer journeys
- User behavior
- Errors
- Response times
- Failed requests
- Availability
- Browser activity
- Application performance
- Infrastructure performance
Aggregate Dashboard
Start with the Aggregate Dashboard to monitor KPIs and identify trends, changes, friction, and business impact at scale. Learn about theAggregateDashboard.Pivot Dashboard
Break down a KPI to determine where an issue or outcome is concentrated. Learn about thePivotDashboard.Drill-through Dashboard
Examine the individual events, transactions, sessions, or other records behind an aggregated result. Learn about theDrill-throughDashboard.Analysis Dashboard
Investigate why a KPI changed using baselines, relationships, Leading Factors, individual instances, technical traces, and Session Replay. Learn about theAnalysisDashboard.Related Documentation
- Operational Dashboard
- Root-Cause Analysis
- KPI Relationships
- KPIs, Pivots & Measures
- Create & Customize Dashboards
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The content of this document is proprietary to GERMAIN SOFTWARE LLC.