> ## Documentation Index > Fetch the complete documentation index at: https://docs.germainux.com/llms.txt > Use this file to discover all available pages before exploring further. # Workspace > Germain Workspace is the primary interface for real-time insights, investigating issues, reviewing AI recommendations, and building dashboards. Service `Management` Availability 2014.1 or later > **[Main Menu](#main-menu)** > > Navigate the workspace menu > **[AI Advice](#ai-advice)** > > Impact-ranked AI recommendations > **[My Data](#my-data)** > > Saved links and retained content > **[Documentation and Support](#documentation-and-support)** > > Find help and docs ## Overview Germain Workspace is the primary interface for accessing real-time insights, investigating issues, reviewing AI recommendations, collaborating with teammates, creating dashboards, and configuring GermainUX. The menu options displayed to each user depend on their **Role**, **Team membership**, licensed features, and environment configuration. ## Main Menu | Menu | Description | | - | - | | **Operational** | Provides a real-time overview of the health and performance of monitored business operations, applications, services, and infrastructure. | | **Frictions** | Centralizes UX-, workflow-, and technology-related issues affecting users, adoption, conversion, productivity, or operations. | | **AI Advice** | Provides AI-generated recommendations, prioritized by impact, for resolving frictions and improving business outcomes. | | **Notes** | Manages findings, issues, assignments, comments, and resolutions documented from GermainUX insights. | | **My Data** | Provides quick access to insights, Session Replays, dashboards, and other content saved by the current user. | | **Dashboards** | Provides access to authorized dashboards, reports, SLA violations, and dashboard-creation features. | | **Settings** | Provides access to monitoring, analytics, automation, platform-health, and system configuration. | | **Doc** | Opens the GermainUX documentation, including configuration guides, troubleshooting information, and release notes. | | **Contact Us** | Provides access to GermainUX Support and contact information. | ## Operational The [**Operational**](https://docs.germainux.com/main/dashboard-and-report.md) dashboard provides a real-time, 360-degree view of monitored business operations and technologies. | View | Description | | - | - | | **Applications** | Summarizes the availability, performance, errors, activity, and user experience of monitored applications. | | **Application Components** | Displays the health and performance of the functional and technical components belonging to monitored applications. | | **Databases** | Summarizes the availability, performance, capacity, errors, and activity of monitored databases. | | **Environments** | Organizes operational health by environments such as Production, Staging, QA, or Development. | | **Hosts** | Displays the availability, capacity, performance, and resource utilization of monitored servers and hosts. | | **Services** | Summarizes the availability and performance of monitored services, APIs, and application dependencies. | | **Adoption** | Identifies user struggles and other factors affecting application adoption and successful usage. | | **Conversion** | Identifies customer struggles, abandonment, and other factors affecting eCommerce conversion. | | **Trend** | Displays how selected operational KPIs change over time. | | **Summary** | Provides a condensed view of the most important operational indicators. | The available views and metrics depend on the applications, technologies, and KPIs configured in the environment. ## Frictions The **Frictions** dashboard provides a centralized, prioritized view of issues detected across user behavior, workflows, and technology. | Friction Type | Description | | - | - | | **UX Frictions** | Identifies usability problems such as rage clicks, dead clicks, error clicks, freezes, crashes, and confusing interactions. | | **Workflow Frictions** | Identifies abandoned, delayed, repeated, inefficient, or unsuccessful user journeys and business processes. | | **Technology Frictions** | Identifies errors, slowdowns, failures, and unavailable technologies affecting users or operations. | Users can drill into a friction to assess its impact, identify affected users or segments, review supporting evidence, determine its probable cause, and open relevant Session Replays or technical traces. ## AI Advice The **AI Advice** dashboard provides recommendations generated from monitored data and summarized user sessions at scale. | Advice Area | Description | | - | - | | **Adoption** | Recommends actions to reduce user struggles and increase successful application usage. | | **Conversion** | Recommends actions to reduce abandonment and improve revenue-generating customer journeys. | | **Productivity** | Recommends actions to reduce wasted time, repeated work, workflow delays, and employee frustration. | | **User Experience** | Recommends design and interaction improvements based on observed user behavior and feedback. | | **Technology** | Recommends technical changes to reduce errors, slowdowns, failures, and performance problems. | Recommendations can include their estimated impact, affected segments, supporting evidence, related frictions, and links to detailed investigations. ## Notes The **Notes** dashboard centralizes the findings, issues, and corrective actions documented in GermainUX. | Capability | Description | | - | - | | **My Notes** | Displays Notes created by or assigned to the current user. | | **All Notes** | Displays all Notes the user is authorized to access. | | **Open Notes** | Displays issues and findings that still require investigation or corrective action. | | **Resolved Notes** | Displays Notes whose investigation or corrective action has been completed. | A Note can be created from a dashboard, metric, Analysis view, or Session Replay and assigned to another user for follow-up. [Learn more about Notes](https://docs.germainux.com/main/note-ticket-management.md) ## My Data The **My Data** menu provides access to content retained for the current user. | Submenu | Description | | - | - | | [**Saved for Later**](https://docs.germainux.com/main/my-data-save-this-for-later.md) | Provides access to insights, dashboards, investigations, and Session Replays bookmarked by the current user. | Use **Save This for Later** from a supported GermainUX view to preserve a direct link and resume the investigation later. [Learn more about My Data](https://docs.germainux.com/main/my-data-save-this-for-later.md) ## Dashboards The **Dashboards** menu provides access to the dashboards and reports the user is authorized to view or manage. | Submenu | Description | | - | - | | **Pinned** | Displays dashboards pinned for the user or inherited through Team membership. | | **All** | Displays all dashboards the user is authorized to access. | | **Create** | Generates a dashboard from selected KPIs, measures, pivots, filters, and keywords. | | **Reports** | Provides access to reports that users can generate or download manually. | | **SLA Violations** | Identifies KPIs exceeding their configured SLA thresholds to help prioritize investigation. | Dashboard creation requires the appropriate Role permission, while dashboard and data visibility are controlled through Team membership. [Learn more about Dashboard Management](https://docs.germainux.com/main/dashboard-visibility-team-owners.md) and the ## Settings The **Settings** menu separates configuration and administration from the operational features used for daily analysis. | Submenu | Description | | - | - | | [**Wizards**](https://docs.germainux.com/main/wizard.md) | Provides guided configuration for common monitoring, analytics, and automation use cases. | | [**Data Sources**](https://docs.germainux.com/main/data-source.md) | Configures the applications, services, databases, infrastructure, and credentials used by GermainUX. | | [Analytics](https://docs.germainux.com/main/analytics.md) | Configures how GermainUX measures, categorizes, correlates, and evaluates collected data. | | [Automation](https://docs.germainux.com/main/automation.md) | Configures alerts, reports, actions, remediation, and other automated transactions. | | [**Germain**](https://docs.germainux.com/main/germain-health.md) | Monitors and manages the health of GermainUX services, Engines, Agents, scripts, and components. | | [**System**](https://docs.germainux.com/main/management-dashboards.md) | Manages authentication, authorization, security, retention, licensing, and other system-wide settings. | ### Wizards | Category | Description | | - | - | | **Monitoring** | Guides users through configuring data collection for applications, services, infrastructure, and user experiences. | | **Analytics** | Guides users through configuring KPIs, SLAs, Rules, categorization, and correlations. | | **Automation** | Guides users through configuring alerts, actions, reports, scripts, and remediation workflows. | | **Technology-Specific** | Guides users through configuring GermainUX for supported applications and technologies. | | **Custom** | Automates organization-specific and repeatable configuration processes. | [Learn more about Configuration Wizards](https://docs.germainux.com/main/wizard.md) ### Data Sources | Submenu | Description | | - | - | | **Credentials** | Securely stores authentication information used to connect GermainUX to monitored or integrated systems. | | **Applications** | Defines the business and software applications monitored by GermainUX. | | **Application Components** | Defines the functional and technical components associated with monitored applications. | | **Databases** | Configures database connections used for monitoring, analysis, queries, or automation. | | **Environments** | Defines environments such as Production, Staging, QA, and Development. | | **Hosts** | Defines physical servers, virtual machines, cloud instances, and other monitored hosts. | | **Services** | Defines APIs, web services, application services, and other monitored dependencies. | ### Analytics | Submenu | Description | | - | - | | [**Business Processes**](https://docs.germainux.com/main/business-process-workflow-monitoring.md) | Defines the user journeys, workflows, stages, completion conditions, and expected durations to monitor. | | [Categorization](https://docs.germainux.com/main/data-categorization.md) | Groups events, errors, feedback, sessions, and other data into meaningful analytical categories. | | [**Correlation**](https://docs.germainux.com/main/correlation-and-tracing.md) | Defines relationships between business, UX, workflow, and technology data. | | [Data Privacy](https://docs.germainux.com/main/data-privacy.md) | Controls which sensitive data is collected, excluded, masked, anonymized, or encrypted. | | [**KPIs**](https://docs.germainux.com/main/kpis.md) | Defines the metrics, events, transactions, measures, and analytical behavior used throughout GermainUX. | | [**PHP Monitoring Profiles**](https://docs.germainux.com/main/php-monitoring.md) | Configures monitoring and analysis for supported PHP applications. | | [**Rules**](https://docs.germainux.com/main/rules-advanced-automated-analytics.md) | Defines advanced logic for detecting, transforming, enriching, or acting on monitored conditions. | | [SLAs](https://docs.germainux.com/main/slas.md) | Defines KPI thresholds, priorities, predictive conditions, and associated actions. | | **UX Monitoring Profiles** | Configures Real User Monitoring, Session Replay, privacy, exclusions, and application-specific behavior. | | [**Website Audits**](https://docs.germainux.com/main/website-audit-seo.md) | Configures website-quality, accessibility, SEO, performance, and standards analysis. | | [**Website Crawlers**](https://docs.germainux.com/main/crawler.md) | Configures automated discovery and analysis of website pages and content. | ### Automation | Submenu | Description | | - | - | | [**Alerts**](https://docs.germainux.com/main/templates.md) | Configures notifications triggered by SLA violations or other monitored conditions. | | [**AI Analysis**](https://docs.germainux.com/main/ai-driven-insights.md) | Configures AI-driven analysis of monitored data to generate insights, summaries, and recommendations automatically. | | [**Click**](https://docs.germainux.com/main/user-click-synthetic-user-scenario.md) | Configures automated browser interactions that click a specified element within a web application. | | [**HTTP**](https://docs.germainux.com/main/synthetic-http-execution.md) | Configures outbound API requests, webhooks, and integrations with external systems. | | [**Local Programs**](https://docs.germainux.com/main/local-program-execution.md) | Configures authorized programs and commands that GermainUX can execute on a local system. | | [**Scripts**](https://docs.germainux.com/main/script.md) | Manages reusable scripts that support automated diagnostic, corrective, or integration actions. | | [**Reports**](https://docs.germainux.com/main/reporting-automatic.md) | Configures the scheduled generation and delivery of reports. | | [**Script**](https://docs.germainux.com/main/script.md) | Configures the automated execution of a selected script. | | [**SQL**](https://docs.germainux.com/main/sql-execution.md) | Configures SQL statements that GermainUX can execute against an authorized database. | | [**SSH**](https://docs.germainux.com/main/ssh-execution.md) | Configures commands that GermainUX can execute remotely through a secure SSH connection. | | [**Watches**](https://docs.germainux.com/main/watch.md) | Configures scheduled or continuously evaluated conditions that trigger actions when their criteria are met. | | [**WMI**](https://docs.germainux.com/main/wmi-execution.md) | Configures Windows Management Instrumentation operations on authorized Windows systems. | ### Germain | Submenu | Description | | - | - | | [**License**](https://docs.germainux.com/main/license.md) | Displays the current GermainUX license and allows authorized administrators to update it. | | [**State**](https://docs.germainux.com/main/germain-health.md) | Displays and manages the status of GermainUX services, Engines, Agents, monitoring scripts, queues, nodes, and components. | | **Sessions** | Displays and manages active and recent GermainUX user sessions. | | **Jobs** | Displays the status, execution history, and results of scheduled and background jobs. | | **Documents** | Displays and manages documents stored or processed by GermainUX. | | [**Updated Objects**](https://docs.germainux.com/main/customizations.md) | Displays recently modified configuration objects and their update details. | | **UX Tester** | Tests and validates Real User Monitoring configuration and data collection for a web application. | ### System | Submenu | Description | | - | - | | [**AI**](https://docs.germainux.com/main/ai-settings.md) | Configures AI providers, prompts, models, and related settings used by GermainUX AI features. | | [**Auth Settings**](https://docs.germainux.com/main/user-management.md) | Configures authentication providers, users, Roles, Teams, access requests, and API keys. | | [**Data Retention**](https://docs.germainux.com/main/data-retention.md) | Defines how long GermainUX retains raw and aggregated data. | | [**Display Settings**](https://docs.germainux.com/main/display-settings.md) | Controls Workspace appearance, default displays, and other presentation settings. | | **Distribution Lists** | Defines reusable recipient lists for alerts, reports, and other automated communications. | | [**Engine Settings**](https://docs.germainux.com/main/engine-configuration.md) | Configures Engines, automatic configuration, component types, and monitoring Rules. | | [**License**](https://docs.germainux.com/main/license.md) | Displays the current GermainUX license and allows authorized administrators to update it. | | [**Maintenance**](https://docs.germainux.com/main/maintenance-window.md) | Defines periods during which selected monitoring or automated actions are suspended. | | [**Presentation Modes**](https://docs.germainux.com/main/presentation-mode.md) | Defines how dashboards are displayed and rotated for presentations, shared screens, or monitoring centers. | | **Quiet Times** | Defines periods during which selected alerts, reports, or automated actions are suppressed. | | **Filters** | Defines reusable filters for restricting or focusing the data displayed in dashboards and analyses. | | [**System Settings**](https://docs.germainux.com/main/management-dashboards.md) | Provides access to advanced and system-wide GermainUX configuration. | | [**Templates**](https://docs.germainux.com/main/templates.md) | Creates and maintains reusable templates for alerts, reports, and other generated content. | | [**Time Ranges**](https://docs.germainux.com/main/time-ranges.md) | Defines reusable time periods for dashboard filtering, reporting, and analysis. | | [**UX and Session Replay Settings**](https://docs.germainux.com/main/user-monitoring-and-replay-configuration.md) | Controls global Real User Monitoring and Session Replay behavior. | ## Documentation and Support | Resource | Description | | - | - | | [**GermainUX Documentation**](https://docs.germainux.com/) | Provides product overviews, configuration guides, troubleshooting procedures, release notes, use cases, and technical references. | | [**GermainUX Support**](https://germainux.atlassian.net/servicedesk/customer/portal/1) | Allows customers to request product, configuration, troubleshooting, or upgrade assistance. | | [**Contact GermainUX**](https://germainux.com/resources/contact-info/) | Provides contact information for product, licensing, service, training, and other inquiries. | ## Get Help > **[Contact GermainUX Support](https://docs.germainux.com/main/support.md)** > > The Germain Team can help you set this up. > **Can't find what you need?** > > Search all GermainUX docs with **Ctrl + K**, or use the feedback buttons at the bottom of this page to tell us what is missing. 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