Benefit

Monitor, Analyze and Alert on User Satisfaction & Adoption via this new "User Experience" dashboard:

  • Portlet: User clicks volume/response time/issues
  • Portlet: Most Visited Pages
  • Portlet: Wasted productivity
  • Portlet: Business Processes (per users, org, etc)
  • Portlet: Number of clicks per BP
  • Portlet: Users not following best-practice
  • Portlet: Time spent on the app

(Note this is a first version yet an ongoing effort as we will continue pre-configure similar metrics to help User Experience organization)

Example