> ## Documentation Index
> Fetch the complete documentation index at: https://docs.germainux.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Operational Dashboard

> The Operational Dashboard provides a real-time, 360-degree view of the users, business operations, applications, and technologies monitored by GermainUX.

Components
[`Workspace`](https://docs.germainux.com/main/workspace)

Availability
2014.1 or later

> **[What You Can Monitor](#what-you-can-monitor)**
>
> Dashboard views by area

> **[View Options](#view-options)**
>
> Layouts and display modes

> **[SLA Status](#sla-status)**
>
> Health across monitored KPIs

> **[Investigate an Issue](#investigate-an-issue)**
>
> Drilling from KPI to evidence

## Overview

The **Operational Dashboard** provides a real-time, 360-degree view of the users, business operations, applications, and technologies monitored by GermainUX.

It is designed for teams that need to quickly understand **what is happening now** and where attention may be required.

Rather than investigating one KPI at a time, the Operational Dashboard brings together monitored KPIs and SLA status across applications, environments, services, infrastructure, adoption, and conversion.

![Operational Dashboard](https://mintcdn.com/germain-ux/A5V4ExbdsH-e9Odt/images/main/operational-dashboard/operational-dash.png?fit=max\&auto=format\&n=A5V4ExbdsH-e9Odt\&q=85\&s=bed234c87808aa9ed0fef287861e589c)

Operational Dashboard - GermainUX

## What You Can Monitor

Depending on your GermainUX configuration, the Operational Dashboard provides views for:

| View | Purpose |
| - | - |
| **[Technology](https://docs.germainux.com/main/technology-health-tab.md)Health** | Monitor technology availability, performance, errors, activity, and user experience. |
| [**Experience**](https://docs.germainux.com/main/experience-tab.md) | Real-time view of what users are experiencing while interacting with monitored applications. |
| [**Productivity**](https://docs.germainux.com/main/productivity-tab.md) | Real-time view of how efficiently employees complete work across monitored applications and business processes. |
| [**Adoption**](https://docs.germainux.com/main/adoption-tab.md) | Identify user struggles and other factors affecting successful application usage and adoption. |
| [**Conversion**](https://docs.germainux.com/main/conversion-tab.md) | Identify customer struggles, abandonment, and other factors affecting eCommerce conversion. |

Available views and metrics depend on the applications, technologies, KPIs, and monitoring configured in your environment.

## View Options

![Operational Dashboard: View Options](https://mintcdn.com/germain-ux/A5V4ExbdsH-e9Odt/images/main/operational-dashboard/image-20260922-221312.png?fit=max\&auto=format\&n=A5V4ExbdsH-e9Odt\&q=85\&s=3a9d3d5fafd71b7f1c1714f0c75795d0)

| Trend | Analyze how selected operational KPIs change over time. |
| - | - |
| **Summary** | View the most important operational indicators in one place. |
| **Last** | Get the last reading of any metric |

## SLA Status

The Operational Dashboard aggregates SLA status across monitored KPIs so teams can quickly identify degraded or failing areas.

Users can drill into the available data to determine which application, component, service, environment, host, process, or other monitored entity is contributing to the condition.

## Investigate an Issue

When an operational issue requires deeper investigation, drill into the underlying KPI and use GermainUX Analytics to move from the high-level condition to supporting evidence.

A typical workflow is:

Operational Condition
KPI
Pivot
Individual Instances
Analysis
Root Cause

Depending on the available monitoring data, the investigation can include related KPIs, affected populations, traces, errors, transactions, and Session Replay.

## Customize the Operational Dashboard

The Operational Dashboard can be customized to match your organization's operational requirements.

Authorized users can configure the information displayed so different teams can focus on the applications, technologies, business outcomes, and KPIs relevant to them.

## Additional Resources

> **[Analytics Dashboards](https://docs.germainux.com/main/analytics-dashboard.md)**
>
> Read more

> **[Analysis Dashboard](https://docs.germainux.com/main/4-analysis-dashboard.md)**
>
> Read more

> **[SLAs](https://docs.germainux.com/main/slas.md)**
>
> Read more

> **[Monitoring](https://docs.germainux.com/main/monitoring-management.md)**
>
> Read more

> **[Automation](https://docs.germainux.com/main/automation.md)**
>
> More Automation Features

## Get Help

> **[Contact GermainUX Support](https://docs.germainux.com/main/support.md)**
>
> The Germain Team can help you set this up.

> **Can't find what you need?**
>
> Search all GermainUX docs with **Ctrl + K**, or use the feedback buttons at the bottom of this page to tell us what is missing.

The content of this document is proprietary to GERMAIN SOFTWARE.


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