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Availability2014.1 or later

GermainUX notifications

Alerts, reports and requests

Notification Types

Events that need attention

View Notifications

Opening the notifications indicator

Read and Unread Status

Marking items read or unread

GermainUX notifications

GermainUX notifications keep users informed about events, requests, alerts, SLA results, reports, and automated actions that require their attention.

Notification indicator

When a user has unread notifications, a red indicator appears in the upper-right corner of GermainUX Workspace. The number displayed indicates how many notifications are available to that user.

Notification Types

GermainUX can generate notifications for:

View Notifications

To open the Notifications page:
  1. Locate the notification indicator in the upper-right corner of GermainUX Workspace.
  2. Select the indicator.
  3. Review the available notifications.
The indicator is displayed when notifications are available for the current GermainUX user.

Read and Unread Status

Each user can manage the status of their notifications.
Available actions include: The unread count is updated according to the notification status for the current user.

Additional Resources

Analytics

More Analytics Features

Automation

More Automation Features

Dashboard & Reports

Dashboard & Reports

Management

More Management Features

Get Help

Contact GermainUX Support

The Germain Team can help you set this up.

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The content of this document is proprietary to GERMAIN SOFTWARE LLC.