> ## Documentation Index
> Fetch the complete documentation index at: https://docs.germainux.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrations

> Preconfigured and customizable GermainUX integrations for applications, code, databases, infrastructure, and more.

> [card] [Outcomes](#business-outcomes)
>
> What it improves

> [card] [Monitoring](#monitoring-capabilities)
>
> What it watches

> [card] [Automation](#automation-capabilities)
>
> What it can do

> [card] [Integrations](#supported-integrations)
>
> Full list

## Integrate & Customize GermainUX

GermainUX is a highly customizable platform designed to **complement existing monitoring, analytics, automation, and digital-experience platforms**.

Organizations use GermainUX to fill gaps where they need more flexibility—whether to monitor a specific application or business process, create custom analytics, integrate additional data sources, or automate a unique workflow.

> [!TIP]
>
> And you don't have to build it yourself. **The Germain Team configures and customizes GermainUX for your specific requirements at no additional cost.**

GermainUX includes many preconfigured integrations, and when something isn't available out of the box, we can customize it for you.

## Capabilities overview

Depending on the integration, GermainUX can:

* Analyze operational, user-experience, adoption, productivity, conversion, and reliability issues.
* Execute configured actions for notification, validation, diagnostics, maintenance, remediation, and operational workflows.
* Monitor users, applications, business processes, code, services, databases, infrastructure, logs, APIs, and integrations in real time.
* Correlate activity across the user, application, code, integration, database, and infrastructure layers.

> [!NOTE]
>
> Available capabilities depend on the technology, architecture, accessible interfaces, deployed GermainUX components, permissions, and required monitoring depth.

## Business outcomes

| Area | Business outcomes |
| - | - |
| CRM and application adoption | Understand application usage and respond to workflow, usability, performance, and availability problems that reduce adoption. |
| Employee productivity | Identify application interruptions, slow operations, crashes, errors, and inefficient workflows that create lost productivity. |
| eCommerce and conversion | Monitor and validate product discovery, search, product pages, cart, checkout, payment, and order-confirmation journeys. Respond to failures that can affect revenue. |
| Customer experience | Understand what customers experience across websites, applications, conversations, and business journeys. Notify support teams or initiate approved follow-up actions. |
| Application reliability | Monitor browser, mobile, Windows, application, API, code, database, integration, and infrastructure behavior. |
| Incident response | Reduce the time required to detect, investigate, communicate, and resolve issues by providing correlated evidence and executing configured actions. |
| Business-process continuity | Monitor business transactions spanning multiple applications and services. Escalate failures or initiate approved recovery workflows. |
| IT operations | Monitor infrastructure and services while automating recurring diagnostic, maintenance, escalation, and recovery tasks. |

## Monitoring capabilities

| Monitoring area | Examples |
| - | - |
| Real user activity | Sessions, pages, screens, clicks, navigation, searches, user actions, errors, crashes, and feature usage |
| User experience | Response time, browser behavior, freezes, failed interactions, frontend errors, and application responsiveness |
| Business processes | Workflow steps, completion, abandonment, duration, delays, failures, and user activity |
| Applications and services | Availability, response time, throughput, errors, transactions, APIs, services, jobs, and processes |
| Code | Methods, functions, services, queries, APIs, exceptions, and transaction execution where supported |
| Infrastructure | CPU, memory, disk, network, processes, services, containers, hosts, and cloud resources |
| Databases | Availability, connections, queries, response time, errors, locks, and resource utilization |
| Middleware and integrations | Queues, messages, endpoints, transactions, processing time, and failures |
| Files and logs | Log events, exceptions, file activity, patterns, and configured operational conditions |
| Synthetic activity | Recorded browser workflows, HTTP transactions, availability checks, and critical business scenarios |

## Automation capabilities

Integrated technologies can also serve as targets for GermainUX actions. Actions can run manually, on a schedule, or when configured conditions are met.

| Action type | Available actions |
| - | - |
| Notifications | Send email, SMS, Slack, and other configured notifications. |
| Incident management | Create or update ServiceNow, Moogsoft, and other integrated records. |
| HTTP and HTTPS | Call APIs, webhooks, services, and integration endpoints. |
| Synthetic transactions | Execute recorded browser workflows and HTTP transactions. |
| Programs and RPA bots | Run authorized programs, commands, and RPA workflows. |
| Scripts | Execute configured BAT, Perl, PowerShell, Python, shell, and other supported scripts. |
| Databases | Execute authorized SQL statements or stored procedures. |
| Remote systems | Execute authorized SSH or WMI operations. |
| Files | Download, archive, move, delete, or purge files. |
| Maintenance | Change supported log levels, update WebDrivers, or execute configured diagnostic and recovery procedures. |
| Reports | Generate and distribute configured reports automatically. |

See [Automation](https://docs.germainux.com/main/automation.md) for the complete list of actions.

## Supported integrations

> [accordion] Business applications, CRM, ERP, analytics and eCommerce
>
> | Integration | Primary coverage |
> | - | - |
> | [.NET](https://docs.germainux.com/main/net-monitoring.md) | Web, service, code, Windows, user-experience, workflow, and application monitoring |
> | [BigCommerce](https://docs.germainux.com/main/bigcommerce-monitoring.md) | Storefront, customer journey, cart, checkout, performance, errors, and conversion |
> | HubSpot | Application usage, workflows, performance, and integrations |
> | [Magento](https://docs.germainux.com/main/magento-monitoring.md) | Storefront, product discovery, cart, checkout, performance, errors, and conversion |
> | [Microsoft Dynamics 365](https://docs.germainux.com/main/microsoft-dynamics-365-monitoring.md) | Adoption, user experience, workflows, errors, performance, and productivity |
> | [Microsoft Power BI](https://docs.germainux.com/main/microsoft-power-bi-monitoring.md) | Report usage, user experience, performance, errors, and supporting services |
> | [OBIEE](https://docs.germainux.com/main/obiee-monitoring.md) | Analytics application availability, performance, usage, and supporting services |
> | [Oracle Siebel CRM](https://docs.germainux.com/main/oracle-siebel-crm-operational-experience-intelligence.md) | Adoption, business processes, user experience, components, services, errors, and performance |
> | [Salesforce Classic and Lightning](https://docs.germainux.com/main/salesforce-monitoring.md) | Adoption, activity, workflows, Apex, APIs, errors, integrations, performance, and user experience |
> | [Salesforce Experience Cloud](https://docs.germainux.com/main/salesforce-experience-cloud-monitoring.md) | Customer journeys, user activity, errors, feedback, performance, and conversion |
> | [SAP](https://docs.germainux.com/main/configure-monitoring-for-sap.md) | SAP application usage, business processes, user experience, errors, performance, and SAP Commerce Cloud |
> | [Shopify](https://docs.germainux.com/main/shopify-operational-experience-intelligence.md) | Storefront, product discovery, cart, checkout, third-party checkout, errors, and conversion |
> | [Squarespace](https://docs.germainux.com/main/squarespace-monitoring.md) | Website usage, customer journeys, errors, performance, and conversion |
> | [Wix](https://docs.germainux.com/main/wix-monitoring.md) | Website usage, customer journeys, errors, performance, and conversion |
> | [WooCommerce](https://docs.germainux.com/main/woocommerce-monitoring.md) | Product discovery, cart, checkout, errors, performance, and conversion |
> | [WordPress](https://docs.germainux.com/main/wordpress-monitoring.md) | Website usage, user experience, transactions, errors, and performance |

> [accordion] Web applications and JavaScript frameworks
>
> | Integration | Primary coverage |
> | - | - |
> | [Angular](https://docs.germainux.com/main/angular-monitoring.md) | Real user activity, browser performance, JavaScript errors, workflows, and Session Replay |
> | [Browser](https://docs.germainux.com/main/browser-monitoring.md) | Browser availability, performance, resources, errors, activity, and APIs |
> | [Drupal](https://docs.germainux.com/main/drupal-monitoring.md) | Website usage, user experience, transactions, errors, and performance |
> | [HTML and jQuery](https://docs.germainux.com/main/html-jquery-monitoring.md) | Real user activity, journeys, browser performance, errors, and Session Replay |
> | [JavaScript](https://docs.germainux.com/main/javascript-profiling.md) | JavaScript execution, functions, errors, response time, and browser activity |
> | [MarkoJS](https://docs.germainux.com/main/markojs-monitoring.md) | Real user activity, JavaScript errors, journeys, and browser performance |
> | [ReactJS](https://docs.germainux.com/main/react-js-monitoring.md) | Real user activity, JavaScript errors, journeys, performance, and Session Replay |
> | [Vue.js](https://docs.germainux.com/main/vue-js-monitoring.md) | Real user activity, JavaScript errors, workflows, performance, and Session Replay |
> | [Webflow](https://docs.germainux.com/main/webflow-monitoring.md) | Website usage, customer journeys, errors, performance, and conversion |

> [accordion] Mobile, desktop and end-user environments
>
> | Integration | Primary coverage |
> | - | - |
> | [Android applications](https://docs.germainux.com/main/android-application-observability.md) | Sessions, screens, views, fragments, transactions, errors, crashes, and performance |
> | [Android devices](https://docs.germainux.com/main/android-mobile-device-monitoring.md) | Device availability, capacity, health, connectivity, and application conditions |
> | [Citrix](https://docs.germainux.com/main/citrix-user-monitoring.md) | User sessions, application access, availability, activity, and performance |
> | [Genesys Cloud Desktop](https://docs.germainux.com/main/genesys-cloud-desktop.md) | Agent activity, desktop experience, workflows, errors, performance, and productivity |
> | [Mobile applications](https://docs.germainux.com/main/mobile-monitoring.md) | Application sessions, activity, transactions, crashes, errors, and performance |
> | [Windows applications](https://docs.germainux.com/main/windows-monitoring.md) | Application usage, user interactions, freezes, crashes, workflows, productivity, and Session Replay |

> [accordion] Customer communication and contact-center platforms
>
> | Integration | Primary coverage |
> | - | - |
> | [Channel Talk](https://docs.germainux.com/main/channel-talk-monitoring.md) | Conversations, user activity, availability, response time, and errors |
> | [Chatbots](https://docs.germainux.com/main/chat-monitoring.md) | Conversations, responses, activity, availability, and integration events |
> | [Genesys CTI](https://docs.germainux.com/main/genesys-monitoring.md) | Calls, agent activity, CTI events, workflows, errors, and performance |
> | [Olark](https://docs.germainux.com/main/olark-monitoring.md) | Chat activity, conversations, availability, and user experience |
> | [RingCentral](https://docs.germainux.com/main/ringcentral-monitoring.md) | Calls, conversations, application activity, workflows, errors, and performance |

> [accordion] Code and application runtimes
>
> | Integration | Primary coverage |
> | - | - |
> | [.NET](https://docs.germainux.com/main/net-monitoring.md) | Methods, exceptions, transactions, dependencies, performance, and resource consumption |
> | [Go](https://docs.germainux.com/main/golang-monitoring.md) | Functions, transactions, services, errors, dependencies, and performance |
> | [IIS](https://docs.germainux.com/main/iis-log-parsing-monitoring.md) | Web requests, logs, availability, errors, response time, and server activity |
> | [Java](https://docs.germainux.com/main/java-monitoring.md) | Methods, transactions, exceptions, dependencies, queries, and performance |
> | [Node.js](https://docs.germainux.com/main/node-js-monitoring.md) | Functions, services, transactions, errors, dependencies, and performance |
> | [PHP](https://docs.germainux.com/main/php-monitoring.md) | Transactions, code execution, network requests, SQL, integrations, and performance |
> | [Tomcat](https://docs.germainux.com/main/apache-tomcat-monitoring.md) | Applications, requests, threads, sessions, errors, availability, and performance |

> [accordion] Infrastructure, cloud and operating systems
>
> | Integration | Primary coverage |
> | - | - |
> | [AIX](https://docs.germainux.com/main/aix-monitoring.md) | Host availability, CPU, memory, disk, processes, services, and network |
> | [Amazon EC2](https://docs.germainux.com/main/amazon-ec2-observability.md) | Instance availability, utilization, capacity, status, and operating-system metrics |
> | [Docker](https://docs.germainux.com/main/docker-monitoring.md) | Containers, images, availability, utilization, capacity, and health |
> | [HP-UX](https://docs.germainux.com/main/hpux-monitoring.md) | Host availability, CPU, memory, disk, processes, services, and network |
> | [Kubernetes](https://docs.germainux.com/main/kubernetes-monitoring.md) | Clusters, nodes, pods, containers, deployments, capacity, and health |
> | [Linux](https://docs.germainux.com/main/linux-redhat-suse-monitoring.md) | Host availability, CPU, memory, disk, processes, services, and network |
> | [Network](https://docs.germainux.com/main/network-monitoring.md) | Connectivity, availability, latency, utilization, interfaces, and network conditions |
> | [Solaris](https://docs.germainux.com/main/solaris-monitoring.md) | Host availability, CPU, memory, disk, processes, services, and network |

> [accordion] Databases and queries
>
> | Integration | Primary coverage |
> | - | - |
> | [DB2 UDB](https://docs.germainux.com/main/db2-udb-monitoring.md) | Availability, connections, queries, locks, capacity, errors, and performance |
> | Informix | Availability, sessions, queries, storage, errors, and performance |
> | [Microsoft SQL Server](https://docs.germainux.com/main/sql-server-monitoring.md) | Availability, connections, queries, locks, waits, capacity, and performance |
> | [MySQL](https://docs.germainux.com/main/mysql-monitoring.md) | Availability, connections, queries, locks, storage, errors, and performance |
> | [Oracle Database](https://docs.germainux.com/main/oracle-db-observability.md) | Availability, sessions, queries, waits, locks, storage, errors, and performance |
> | [SQL queries](https://docs.germainux.com/main/query-monitoring.md) | Query execution, result validation, response time, errors, and scheduled checks |

> [accordion] Messaging, middleware and enterprise services
>
> | Integration | Primary coverage |
> | - | - |
> | [ActiveMQ](https://docs.germainux.com/main/apache-activemq-monitoring.md) | Brokers, queues, topics, messages, consumers, producers, errors, and performance |
> | [Apache Kafka](https://docs.germainux.com/main/apache-kafka-monitoring.md) | Brokers, topics, partitions, producers, consumers, lag, throughput, and errors |
> | [IBM WebSphere MQ](https://docs.germainux.com/main/websphere-mq-monitoring.md) | Queue depth, queue time, message age, availability, and processing health |
> | [MuleSoft](https://docs.germainux.com/main/mulesoft-monitoring.md) | APIs, flows, integrations, transactions, errors, availability, and performance |
> | [SOAP](https://docs.germainux.com/main/soap-monitoring.md) | Endpoint availability, transactions, response time, payload validation, and errors |
> | [TIBCO](https://docs.germainux.com/main/tibco-monitoring.md) | Services, processes, integrations, transactions, queues, errors, and performance |
> | [ZooKeeper](https://docs.germainux.com/main/apache-zookeeper-monitoring.md) | Nodes, sessions, connections, availability, latency, and service health |

> [accordion] Files, logs and mail services
>
> | Integration | Primary coverage |
> | - | - |
> | [Files and logs](https://docs.germainux.com/main/file-log-monitoring.md) | Files, log entries, errors, exceptions, patterns, availability, and processing |
> | [IMAP](https://docs.germainux.com/main/imap-monitoring.md) | Server availability, authentication, mailboxes, message retrieval, synchronization, and performance |
> | [POP3](https://docs.germainux.com/main/pop3-mailbox-monitoring.md) | Mailbox availability, authentication, message retrieval, errors, and performance |

## Additional integrations

GermainUX can connect to additional technologies through APIs, logs, databases, files, browser instrumentation, code instrumentation, plugins, custom collectors, and the GermainUX Engine.

See [Plugins and additional integrations](https://docs.germainux.com/main/other-plugins.md).

## Requirements and safeguards

Monitoring depth and action availability depend on the target technology, deployment method, accessible APIs and data, security controls, credentials, network connectivity, and installed GermainUX components.

> [!WARNING]
>
> Actions that modify data, applications, infrastructure, or customer-facing workflows should use least-privilege access and follow the organization’s testing, approval, security, privacy, and change-management policies.

## Get Help

> [card] [Contact GermainUX Support](https://docs.germainux.com/main/support.md)
>
> The GermainUX team helps you get up and running faster, empower your team, turn data into actionable insights, and optimize performance to deliver measurable business outcomes.

> [card] Can't find what you need?
>
> Search all GermainUX docs with **Ctrl + K**, or use the feedback buttons at the bottom of this page to tell us what is missing.

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