CTI

Features

Germain monitors uptime, performance and user experience of CTI technologies in near real-time.

User Experience, Error, Dysconnectivity, Transaction, Messages are analyzed by Germain.

Configuration

One or several of these Germain component may need to be deployed depending on the CTI technology, and the type of insights you are looking at getting: more detailsComponents

Example

Component: Engine

Feature Availability: 2022.1 or later