> ## Documentation Index
> Fetch the complete documentation index at: https://docs.germainux.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Conversion Tab

> The Conversion Dashboard provides a real-time view of customer conversion and the conditions that may prevent visitors from completing desired outcomes.

Components
[`Workspace`](https://docs.germainux.com/main/workspace)

Availability
2026.2 or later

> **[Key Insights](#key-insights)**
>
> What the dashboard reveals

> **[Investigate Conversion](#investigate-conversion)**
>
> Drill into conversion changes

## Conversion Dashboard: Real-Time Monitoring of eCommerce Conversion

## Overview

The **Conversion Dashboard** provides a real-time view of customer conversion and the conditions that may prevent visitors from completing desired outcomes.

It helps teams move beyond knowing **how many visitors converted** to understanding **what may be preventing others from converting**.

![Conversion Tab on Operational Dashboard](https://mintcdn.com/germain-ux/npHkPTFCfiH3hzwe/images/main/conversion-tab/image-20260922-222423.png?fit=max\&auto=format\&n=npHkPTFCfiH3hzwe\&q=85\&s=a4c681e46f53e2c2a4579aad51617bfc)

Conversion Tab on Operational Dashboard - GermainUX

## Key Insights

Use the Conversion Dashboard to understand:

| | Metric | Description |
| - | - | - |
| 1 | Conversion Rate | What percentage of visitors complete the desired outcome? |
| 2 | Conversions | How many successful conversions occurred? |
| 3 | Abandonment | Where are visitors abandoning? |
| 4 | Journey & Funnel Performance | Which steps lose the most visitors? |
| 5 | Conversion Frictions | Which detected frictions are associated with conversion? |
| 6 | Errors | Which errors affect converting journeys? |
| 7 | Performance | Are slow pages or transactions associated with abandonment? |
| 8 | Affected Visitors | How many visitors encounter each issue? |
| 9 | Business Impact | What potential conversion or revenue impact is associated with an issue? |
| 10 | Trends | Is conversion improving or declining? |

## Investigate Conversion

When conversion changes, drill into the underlying data to identify the visitors, journeys, and conditions associated with the change.

Conversion Change
Conversion Frictions
Leading Factors
Affected Visitors
Individual Sessions
Likely Contributing Factors

Session Replay can then provide the context around an abandoned journey or negative customer feedback.

## Additional Resources

> **[AI](https://docs.germainux.com/main/ai-driven-insights.md)**
>
> Insights & Recommendations

> **[Analytics](https://docs.germainux.com/main/analytics.md)**
>
> More Analytics Features

> **[Automation](https://docs.germainux.com/main/automation.md)**
>
> More Automation Features

> **[Dashboards](https://docs.germainux.com/main/dashboard-and-report.md)**
>
> Dashboards and reports overview

> **[Reports](https://docs.germainux.com/main/reporting-automatic.md)**
>
> Automatic and scheduled reports

> **[Management](https://docs.germainux.com/main/management.md)**
>
> More Management Features

## Get Help

> **[Contact GermainUX Support](https://docs.germainux.com/main/support.md)**
>
> The Germain Team can help you set this up.

> **Can't find what you need?**
>
> Search all GermainUX docs with **Ctrl + K**, or use the feedback buttons at the bottom of this page to tell us what is missing.

The content of this document is proprietary to GERMAIN SOFTWARE.


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