> ## Documentation Index > Fetch the complete documentation index at: https://docs.germainux.com/llms.txt > Use this file to discover all available pages before exploring further. # 2024.3 Release Notes > New Features & Enhancements in GermainUX 2024.3 – Available Now (as of 01/24/25)! > [card] [Monitoring And Analytics Features](#monitoring-and-analytics-features) > > Analytics and monitoring gains > [card] [Maintenance Features](#maintenance-features) > > Maintenance and reliability work > [card] [Client Testimonials](#client-testimonials) > > Customer praise and feedback > [card] [Security And Vulnerability Fixes](#security-and-vulnerability-fixes) > > Required SOC 2 patches New Features & Enhancements in GermainUX 2024.3 – Available Now (as of 01/24/25)! ## Monitoring and Analytics Features ### New Duration Measurements from Story Beat KPI **Description** In our latest release of the **Story Beats** mechanism, we've introduced new duration types to enhance your experience. We want to highlight these updates to ensure everyone is informed. Each story beat now includes: \ ✔ **Action Duration** \ ✔ **Orient Duration** \ ✔ **Wait Duration** For more details, check out [Story Beat attributes](https://docs.germainux.com/main/story-beat.md). ![Durations of Story Beat KPI](https://mintcdn.com/germain-ux/5aT05xBIVKmBUMJK/images/main/2024-3-release-notes/image-20250127-003907.png?fit=max\&auto=format\&n=5aT05xBIVKmBUMJK\&q=85\&s=0d79586851985f2c03e8dc2483081573) Durations of Story Beat KPI - GermainUX These concepts are similar to the perception-action cycle in psychology or the sense-plan-act cycle in robotics. ![Story Beat KPI on a Flow Graph](https://mintcdn.com/germain-ux/5aT05xBIVKmBUMJK/images/main/2024-3-release-notes/image-20250127-004302.png?fit=max\&auto=format\&n=5aT05xBIVKmBUMJK\&q=85\&s=cc0dd3357560754edba12e6c9ff2098c) Story Beat KPI on a Flow Graph - GermainUX ### View Heatmaps on Zoomed-In Images **Description** It’s now possible to view 'heatmaps' on a zoomed-in image. ![Heatmap for Zoomed-In Images](https://mintcdn.com/germain-ux/5aT05xBIVKmBUMJK/images/main/2024-3-release-notes/image-20250127-001250.png?fit=max\&auto=format\&n=5aT05xBIVKmBUMJK\&q=85\&s=56900ea767e177ed8df965f4c2f248d9) Heatmap for Zoomed-In Images - GermainUX ![Mouse Move Heatmap on an Allbirds Shoe](https://mintcdn.com/germain-ux/5aT05xBIVKmBUMJK/images/main/2024-3-release-notes/image-20250127-001853.png?fit=max\&auto=format\&n=5aT05xBIVKmBUMJK\&q=85\&s=77fa7f22c6c4f24c9c48ae6d1c2728dc) Mouse Move Heatmap on an Allbirds Shoe - GermainUX *More details:* [Heatmaps](https://docs.germainux.com/main/heatmaps.md). ### PII Automatic Detection (AI driven) **Description** Powered by advanced AI technology, GermainUX now automatically detects Personally Identifiable Information (PII) across digital interactions. This innovative feature empowers our users to seamlessly manage PII with three powerful options: * Anonymize: Automatically replace sensitive data with anonymized values. * Mask: Hide or partially conceal PII to maintain compliance and safeguard privacy. * Ignore: Maintain flexibility by choosing to leave PII data untouched when necessary. This new capability reinforces GermainUX’s commitment to delivering deep insights with privacy-first design, allowing businesses to better understand customer journeys while adhering to global data privacy standards. With this feature, GermainUX users can confidently ensure compliance, enhance data protection, and improve operational efficiency. ![2024.3 Release Notes: PII Automatic Detection (AI driven)](https://mintcdn.com/germain-ux/ZJflvRMC808oZDAs/images/main/ai-driven-insights/piianonymization-ezgif.com-video-to-gif-converter-20250126-231402.gif?s=1dd7e67d7750dba6a943bcf58a60e45a) And more details on [Data Privacy](https://docs.germainux.com/main/data-privacy.md)-related features. ### Prometheus Metrics Support **Description** Prometheus metrics are now supported by GermainUX. *More details:* [Prometheus Metrics](https://docs.germainux.com/main/prometheus-metrics.md) . ## Maintenance Features ### Allow changes from the 'Updated Objects' diff view **Description** The updated objects diff-view currently only allows me to revert to the OOTB configuration. Before this enhancement, we couldn’t merge any changes and save a customized version. This functionality becomes useful for post-upgrade fixes to the environment. ![Customized Value Merge](https://mintcdn.com/germain-ux/5aT05xBIVKmBUMJK/images/main/2024-3-release-notes/image-20250126-235939.png?fit=max\&auto=format\&n=5aT05xBIVKmBUMJK\&q=85\&s=6deb0cf953f35ac26ccda261c048a06f) Customized Value Merge - GermainUX ### OpenShift Container Support **Description** GermainUX now supports OCP4/OpenShift Container Platform. **Use Case - Why OCP4 is being used:** \ The client is planning to migrate their CRM application and other services to a new data center, which is not yet available. In the meantime, they will deploy on OCP4 (OpenShift Container Platform), a solution separate from the new data center but currently accessible. GermainUX will be migrated first, before the CRM platform. Additional Details: * Germain log data will be moved to the Splunk system. * Germain Service Health will be monitored using heartbeat messages sent to the ServiceNow platform. ## Client Testimonials ### See What Users Say: GermainUX on Shopify! **Description** We thank our customers for posting such great reviews—it means the world to us! More details: [Customer reviews about GermainUX on Shopify](https://apps.shopify.com/germain-ux#adp-reviews). ![GermainUX Customer Reviews on Shopify Marketplace](https://mintcdn.com/germain-ux/5aT05xBIVKmBUMJK/images/main/2026-1-release-notes/image-20250127-005158.png?fit=max\&auto=format\&n=5aT05xBIVKmBUMJK\&q=85\&s=2a247c35500e4f1c528427ac69935ab4) GermainUX Customer Reviews on Shopify Marketplace ### Hear from AllBirds Korea: 470% conversion increase in just 3 months! **Description** A **470% conversion increase in 3 months** after removing roadblocks preventing purchases and increasing ad spend! Listen to what the Marketing team and CEO of AllBirds Korea say after using GermainUX for one year: ![AllBirds Korea shares the great benefits of using GermainUX.](https://mintcdn.com/germain-ux/5aT05xBIVKmBUMJK/images/main/2024-3-release-notes/allbirds-korea.png?fit=max\&auto=format\&n=5aT05xBIVKmBUMJK\&q=85\&s=0d177483ea20cc11309e60f772cf80ce) AllBirds Korea shares the great benefits of using GermainUX. ### See What Users Say: GermainUX on Salesforce AppExchange! **Description** We thank our customers for posting such great reviews—it means the world to us! More details: [Customer reviews about GermainUX on SFDC AppExchange Marketplace](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FAAYXUA5\&tab=r). ![GermainUX Customer Reviews on SFDC AppExchange Marketplace](https://mintcdn.com/germain-ux/5aT05xBIVKmBUMJK/images/main/2026-1-release-notes/image-20250127-010157.png?fit=max\&auto=format\&n=5aT05xBIVKmBUMJK\&q=85\&s=94345dc4062fd85a3e2876fde96d6ce3) GermainUX Customer Reviews on SFDC AppExchange Marketplace ### Hear from a CIO: 8 Years with GermainUX! **Description** Listen to what the CIO of a large financial institution says about their 8 years of using GermainUX: ![CIO says GermainUX is “a critical piece of observability for his IT operations”](https://mintcdn.com/germain-ux/5aT05xBIVKmBUMJK/images/main/2026-1-release-notes/image-20250204-194050.png?fit=max\&auto=format\&n=5aT05xBIVKmBUMJK\&q=85\&s=c5c73d6b041e1cc4812a3c46015b9f61) CIO says GermainUX is “a critical piece of observability for his IT operations” ## Security and Vulnerability Fixes > [!NOTE] > > All customers are required to apply the following patches to update Germain **Description** In alignment with SOC 2 compliance, patches have been developed for vulnerabilities identified in Germain version 2024.3 and earlier. Please generate a[support ticket or contact Germain support](https://germainux.atlassian.net/servicedesk/customer/portal/1) for assistance. | Vulnerability | Severity | Scope | Detected | Reviewed | Resolved | Affected versions | Fix implemented in | Link | | - | - | - | - | - | - | - | - | - | | \[[CVE-2024-38816](https://github.com/advisories/GHSA-cx7f-g6mp-7hqm)] | HIGH | spring-webmvc \[6.1.12] -> \[6.1.14] | 10/27/2024 | 10/28/2024 | 10/28/2024 | 2024.1+ | 2024.1-56, 2024.2-40, 2024.3-1 | [https://nvd.nist.gov/vuln/detail/CVE-2024-38816](https://nvd.nist.gov/vuln/detail/CVE-2024-38816) | | \[[CVE-2024-38821](https://github.com/advisories/GHSA-c4q5-6c82-3qpw)] | HIGH | spring-security-web \[6.2.3] -> \[6.2.7] | 10/27/2024 | 10/28/2024 | 10/28/2024 | 2024.1+ | 2024.1-56, 2024.2-40, 2024.3-1 | [https://nvd.nist.gov/vuln/detail/CVE-2024-38821](https://nvd.nist.gov/vuln/detail/CVE-2024-38821) | | \[[CVE-2024-38828](https://github.com/advisories/GHSA-w3c8-7r8f-9jp8)] | HIGH | spring-web \[6.1.14] -> \[6.1.15] | 11/16/2024 | 11/18/2024 | 11/18/2024 | 2024.1+ | 2024.1-59, 2024.2-60, 2024.3-1 | [https://nvd.nist.gov/vuln/detail/CVE-2024-38828](https://nvd.nist.gov/vuln/detail/CVE-2024-38828) | | \[[CVE-2024-47072](https://github.com/advisories/GHSA-hfq9-hggm-c56q)] | HIGH | xstream \[1.4.20] -> \[1.4.21] | 11/16/2024 | 11/18/2024 | 11/18/2024 | 2024.1+ | 2024.1-59, 2024.2-60, 2024.3-1 | [https://nvd.nist.gov/vuln/detail/CVE-2024-47072](https://nvd.nist.gov/vuln/detail/CVE-2024-47072) | | \[[CVE-2024-31141](https://github.com/advisories/GHSA-2x2g-32r7-p4x8)] | HIGH | kafka-client \[3.6.1] -> \[3.7.1] | 11/23/2024 | 11/25/2024 | 11/25/2024 | 2023.4+ | 2024.3-1 | [https://nvd.nist.gov/vuln/detail/CVE-2024-31141](https://nvd.nist.gov/vuln/detail/CVE-2024-31141) | | | HIGH | jackson-core \[2.14.1] -> \[2.15.4] | 12/15/2024 | 12/16/2024 | 12/16/2024 | 2024.3+ | 2024.3-1 | [https://security.snyk.io/vuln/SNYK-JAVA-COMFASTERXMLJACKSONCORE-7569538](https://security.snyk.io/vuln/SNYK-JAVA-COMFASTERXMLJACKSONCORE-7569538) | | \[[CVE-2024-25710](https://github.com/advisories/GHSA-4g9r-vxhx-9pgx)] | HIGH | commons-compress \[1.24.0] -> \[1.27.1] | 12/15/2024 | 12/16/2024 | 12/16/2024 | 2024.3+ | 2024.3-1 | [https://www.cve.org/CVERecord?id=CVE-2024-25710](https://www.cve.org/CVERecord?id=CVE-2024-25710) | ## Get Help > [card] [Contact GermainUX Support](https://docs.germainux.com/main/support.md) > > The GermainUX team helps you get up and running faster, empower your team, turn data into actionable insights, and optimize performance to deliver measurable business outcomes. > [card] Can't find what you need? > > Search all GermainUX docs with **Ctrl + K**, or use the feedback buttons at the bottom of this page to tell us what is missing. The content of this document is proprietary to GERMAIN SOFTWARE. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.