> ## Documentation Index
> Fetch the complete documentation index at: https://docs.germainux.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 03/31/21 Release Notes

> Highlights of the GermainUX release of March 31, 2021, including collaboration features, monitoring and analytics updates and maintenance fixes.

> **[Tickets (Assignee and Participants)](#collaboration-tickets-assignee-and-participants)**
>
> Collaboration

> **[360 degree dashboard (enh)](#monitoring-%26-analytics-360-degree-dashboard-enh)**
>
> Monitoring & Analytics

> **[PHP Transaction Analysis](#monitoring-%26-analytics-php-transaction-analysis)**
>
> Monitoring & Analytics

> **[Long-lived Business Process](#monitoring-%26-analytics-long-lived-business-process)**
>
> Monitoring & Analytics

> **[Real-time UX via FireFox extension](#monitoring-%26-analytics-real-time-ux-via-firefox-extension)**
>
> Monitoring & Analytics

> **[SalesForce.com (03/31/21)](#monitoring-&-analytics-salesforce-com-03/31/21)**
>
> Monitoring & Analytics

> **[Database Benchmark Results](#benchmark-mysql-rds-cloud-and-onpremise-and-elasticsearch)**
>
> Cloud versus on-premise results

> **[RTM services](#maintenance-rtm-services)**
>
> Maintenance

## Collaboration - Tickets (Assignee and Participants)

### Description

Ability to add “Participant(s)” to a ticket so in addition to the owner of the tickets, other teammates are aware of progress of a ticket

![03/31/21 Release Notes: Collaboration - Tickets (Assignee and Participants)](https://mintcdn.com/germain-ux/Jw6D65yKWJ4U5yOS/images/main/03-31-21-release-notes/image-20210331-161037.png?fit=max\&auto=format\&n=Jw6D65yKWJ4U5yOS\&q=85\&s=abd822ebbfa7b55a9b58de4ff2da8177)

## Monitoring & Analytics - 360 degree dashboard (enh)

### Description

**Trends**are now available for all performance counters available on the 360 degree dashboard.

![03/31/21 Release Notes: Monitoring & Analytics - 360 degree dashboard (enh)](https://mintcdn.com/germain-ux/Jw6D65yKWJ4U5yOS/images/main/03-31-21-release-notes/image-20210331-144157.png?fit=max\&auto=format\&n=Jw6D65yKWJ4U5yOS\&q=85\&s=fc8bfe707880338ec05600bc1327c31d)

**Last Measure** is also available

![03/31/21 Release Notes: Monitoring & Analytics - 360 degree dashboard (enh), image 2](https://mintcdn.com/germain-ux/Jw6D65yKWJ4U5yOS/images/main/03-31-21-release-notes/image-20210331-144023.png?fit=max\&auto=format\&n=Jw6D65yKWJ4U5yOS\&q=85\&s=76e8292599c5db82c76543e9e3f79f3a)

And if you display this dashboard on a wall, it **automatically rotates** from view to the next

![03/31/21 Release Notes: Monitoring & Analytics - 360 degree dashboard (enh), image 3](https://mintcdn.com/germain-ux/Jw6D65yKWJ4U5yOS/images/main/03-31-21-release-notes/image-20210331-144342.png?fit=max\&auto=format\&n=Jw6D65yKWJ4U5yOS\&q=85\&s=1a8eede57676c60f0af53a8954b03749)

## Monitoring & Analytics - PHP Transaction Analysis

### Description

End-to-end PHP transaction real-time analysis includes:

* Browser-level events
* Php code execution
* Network Requests execution
* Database SQL execution (and more)
* And similarly to any other tech: any Integration-level transaction you wish to include.

## Monitoring & Analytics - Long-lived Business Process

### Description

Ability to monitor Business Processes that span over a year or longer.

## Monitoring & Analytics - Real-time UX via FireFox extension

### Description

Germain Firefox browser extension is now available for download and use. Some cloud application do not allow javascript injection, as an alternative, you can use Germain Browser Extension (for Chrome and now Firefox) to monitor User Experience of these cloud applications.

Reminder that for any web application that allow javascript injection, Germain JS script can be used for UX real-time monitoring.

### Download

Contact Us

## Monitoring & Analytics - SalesForce.com (03/31/21)

### Description

In addition to what we released [last month](https://docs.germainux.com/main/02-28-21-release-notes.md), here are another number of enhancements of Germain with regards to monitoring SalesForce.com User Experience, Business Data and Application Performance, mostly around ease of deployment, customization and insight depth.

* **Watermark**support for Standard HTTP real-time monitoring
* SFDC **Config Audit Trail** real-time monitoring enhanced

  ![03/31/21 Release Notes: Monitoring & Analytics - SalesForce.com (03/31/21)](https://mintcdn.com/germain-ux/Jw6D65yKWJ4U5yOS/images/main/03-31-21-release-notes/sfdc11.png?fit=max\&auto=format\&n=Jw6D65yKWJ4U5yOS\&q=85\&s=0cfbe8e603dcebeb940fe00fe04231e2)
* SFDC**Resources Limits**real-time monitoring

  ![03/31/21 Release Notes: Monitoring & Analytics - SalesForce.com (03/31/21), image 2](https://mintcdn.com/germain-ux/Jw6D65yKWJ4U5yOS/images/main/03-31-21-release-notes/image-20210331-152104.png?fit=max\&auto=format\&n=Jw6D65yKWJ4U5yOS\&q=85\&s=5d4842c14dc4d5535cf46c5e0f56d29d)
* SFDC **Health Check** real-time monitoring

  ![03/31/21 Release Notes: Monitoring & Analytics - SalesForce.com (03/31/21), image 3](https://mintcdn.com/germain-ux/Jw6D65yKWJ4U5yOS/images/main/03-31-21-release-notes/image-20210331-152157.png?fit=max\&auto=format\&n=Jw6D65yKWJ4U5yOS\&q=85\&s=aa025634c4a3d25071e3622035b6c25f)
* SFDC **Rest Api** integration completed \
  &#x20;[https://developer.salesforce.com/docs/atlas.en-us.api\_rest.meta/api\_rest/intro\_what\_is\_rest\_api.htm](https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_what_is_rest_api.htm) \
  &#x20;[https://developer.salesforce.com/page/REST\_API](https://developer.salesforce.com/page/REST_API)
* Germain **Alerts**now contains **SFDC-specific recommendations**to help SFDC administrator solve SFDC issues (and similarly to everything else, these alerts are configurable).
* **Browser support:**
  * Chrome
  * Edge
  * Firefox (new)
* **Two Wizards** to configure Application-level and User Experience-level real-time monitoring

![03/31/21 Release Notes: Monitoring & Analytics - SalesForce.com (03/31/21), image 4](https://mintcdn.com/germain-ux/Jw6D65yKWJ4U5yOS/images/main/03-31-21-release-notes/image-20210331-150446.png?fit=max\&auto=format\&n=Jw6D65yKWJ4U5yOS\&q=85\&s=f2141af0586d6749f341ca99f8589652)

* Seamless configuration so the SFDC Users don’t need to do anything to be monitored in real-time (but you also have the option to not enable these Germain features for all your Users and ask them to opt in or out, if this is a requirement)

## Benchmark- MySQL RDS (cloud and onpremise) and ElasticSearch

### Description

A number of enhancements of Germain when using ElasticSearch as its datastore, enhancements mostly around:

* Aggregation
* Performance (Filtering, Search and Drillthrough significantly faster with ElasticSearch compared with relational db)

| Ops Dashboard - 7 days (300 Million metrics /day) | **MySQL RDS** AWS cloud | **Mysql RDS** on-Premise | **Elastic** AWS Cloud |
| - | - | - | - |
| Applications Tab | 40s | 28.19s | 21.7s |
| App Comp Tab | 9s | 20.82s | 25.08s |
| Database Tab | 16.5s | 16.04s | \<1s |
| Environments Tab | 8s | 15.48s | 20.16s |
| Hosts Tab | 8.8s | 16.0s | 22.21s |
| Services Tab | \<1s | 2.98s | \<1s |
| BP Tab | \<1s | \<1s | \<1s |
| Users Tab | 7.14s | 13.27s | 12.54s |
| **Drillthrough 7 days** |   |   |   |
| User Click, no filter | \<1s | \<1s | 1-2s |
| User Click, sort by duration | >5min | \<1min | 1-2s |
| User Click, filter by username | 15s | \<10s | \<1s |
| Siebel SQL Queries, no filter | 1s | \<1s | \<3s |
| Siebel SQL Queries, sort by duration | >5min | 1-2s | 1-2s |
| Siebel SQL Queries, filter by query ID | >5min | >3min | \<1s |

## Maintenance - RTM services

### Description

Enhancement of Germain Real-Time Metrics Services mostly for better performance.

## Get Help

> **[Contact GermainUX Support](https://docs.germainux.com/main/support.md)**
>
> The Germain Team can help you set this up.

> **Can't find what you need?**
>
> Search all GermainUX docs with **Ctrl + K**, or use the feedback buttons at the bottom of this page to tell us what is missing.

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